package

Locating

5 most common reasons why couriers cannot locate the address

Key takeaways Common reasons why couriers cannot locate the address What is more annoying than a failed delivery of your shipping? Even though this rarely occurs, nobody wants to experience this situation. There are several reasons that couriers cannot locate the address. When this for whatever reason happens, you will get an email with the…

Packing materials

What to expect: do couriers bring boxes for packing?

Key takeaways When you want to send any of your possessions or any item, be it internationally or domestically, how do you prepare your shipment is key to successful delivery. You want to make sure your items arrive safely to their destination, so you have read our guide to properly prepare a shipment and you…

Why The Recipient’s Name Matters On A Shipping Label?

Why The Recipient’s Name Matters On A Shipping Label?

Key takeaways Shipping labels are rather crucial in the shipping process. Without them, the courier driver will not be able to deliver the parcel to its destination. But why is the name on the shipping label of the recipient such an essential factor in the shipping process? When shipping, the courier, or a parcel broker,…

Courier call

Will Couriers Call Before Pick-up or Delivery?

Key takeaways You have just placed an order and stressed how important it is that the courier driver will call before parcel pick-up and delivery. Then you ask yourself if you can really expect a phone call? In many cases, drivers do call their customer. However, we cannot guarantee you a phone call on either…

parcel marked delivered not received

Parcel Marked Delivered Not Received

Key takeaways Was your parcel marked as delivered but not received? Certainly, courier companies work hard to make sure that the parcels arrive safely on time. Sometimes though, the tracking system may show that your parcel says delivered but not received when, in fact, you don’t have it. In most cases, the wrong information is…

courrier service

Uncollected Shipment. What are the Reasons?

Key takeaways Reasons for an uncollected shipment Even though courier companies have generally a high success rate, occasionally things can go wrong. In the world of logistics, there are many situations that can lead to an uncollected shipment. If the courier didn’t turn out on the date that you selected for the pick-up your parcel,…