delivery

Courier call

Will Couriers Call Before Pick-up or Delivery?

Key takeaways You have just placed an order and stressed how important it is that the courier driver will call before parcel pick-up and delivery. Then you ask yourself if you can really expect a phone call? In many cases, drivers do call their customer. However, we cannot guarantee you a phone call on either…

Undelivered package

Undelivered Package. What Will Courier Companies Do With It?

Key takeaways First of all, what is an undelivered package? Any shipment which cannot be delivered to the destination due to different circumstances is considered undelivered. We have briefly mentioned them at the end of the article and covered the topic in another post. Generally, nonmailable packages are returned to the sender. But, if for…

Courier refused a parcel

Courier Refused to Collect the Parcel. What To Do?

Key takeaways Have you ever encountered the situation when you were waiting at home for the courier driver, just for him to arrive and refuse the parcel? No matter if you are a regular or a one-time shipper, you might have already found yourself in a situation when the courier refused to collect the parcel….