{"id":20809,"date":"2020-03-12T10:00:48","date_gmt":"2020-03-12T09:00:48","guid":{"rendered":"https:\/\/wp-ultimate.com\/dovada-livrarii-expedierii\/"},"modified":"2025-04-03T10:02:48","modified_gmt":"2025-04-03T08:02:48","slug":"dovada-livrarii-expedierii","status":"publish","type":"post","link":"https:\/\/blog.eurosender.com\/ro\/dovada-livrarii-expedierii\/","title":{"rendered":"Dovada livr\u0103rii: ce este \u0219i cum se ob\u021bine?"},"content":{"rendered":"\n<p style=\"font-size:32px\"><strong>Rezumat<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201eDovada livr\u0103rii\u201d (P.O.D.) este documentul semnat de destinatar pentru a confirma primirea unui colet \u00een condi\u021bii bune.<\/li>\n\n\n\n<li>Semnarea P.O.D. f\u0103r\u0103 verificarea coletului poate \u00eempiedica solicitarea desp\u0103gubirilor pentru eventualele daune.<\/li>\n\n\n\n<li>Dac\u0103 coletul este deteriorat, trebuie s\u0103 informa\u021bi curierul \u00eenainte de a semna \u0219i s\u0103 refuza\u021bi livrarea, dac\u0103 este necesar.<\/li>\n\n\n\n<li>\u00cen cazul unui refuz din partea curierului de a verifica coletul, men\u021biona\u021bi orice daune vizibile.<\/li>\n<\/ul>\n\n\n\n<p>Ne dorim ca experien\u021ba fiec\u0103rui client sau poten\u021bial client, atunci c\u00e2nd prime\u0219te un colet, s\u0103 fie una pl\u0103cut\u0103, lipsit\u0103 de incidente \u0219i nepl\u0103ceri. Pentru a evita incidentele, (de exemplu primirea unui pachet deteriorat) pute\u021bi verifica coletul \u00eenainte de a semna dovada primirii coletului. Deschiderea coletului la livrare este doar o verificare vizual\u0103 a coletului de c\u0103tre cump\u0103r\u0103tor. \u00cen acest articol ve\u021bi g\u0103si informa\u021bii ce v\u0103 pot fi de folos cu privire la verificarea coletului.<\/p>\n\n\n<style>.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 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.kt-inside-inner-col,.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_7d1481-be > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_7d1481-be > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_7d1481-be{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29747_7d1481-be\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29747_0e97d5-65 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29747_0e97d5-65\"><strong>Creeaz\u0103 un cont gratuit!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29747_66c427-53 > .kt-inside-inner-col,.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_66c427-53 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_66c427-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_66c427-53{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29747_66c427-53\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns29747_d63f2e-8b{padding-top:0px;gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns29747_d63f2e-8b .kt-button{font-weight:normal;font-style:normal;}.kt-btns29747_d63f2e-8b .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29747_d63f2e-8b\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29747_4a6f1e-fc kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/ro\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">\u00censcrie-te acum!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Ce reprezint\u0103 dovada livr\u0103rii?<\/h2>\n\n\n\n<p><i>Dovada livr\u0103rii sau P.O.D.- <\/i><i>Proof<\/i><i> of <\/i><i>delivery<\/i> este semnat\u0103 de c\u0103tre destinatar atunci c\u00e2nd prime\u0219te o expediere \u00een condi\u021bii bune. P.O.D. con\u021bine ora \u0219i data livr\u0103rii, adresa de livrare complet\u0103, numele destinatarului \u0219i semn\u0103tura acestuia. Func\u021bioneaz\u0103 ca o chitan\u021b\u0103, cu diferen\u021ba c\u0103 scopul s\u0103u este de a dovedi c\u0103 livrarea a fost finalizat\u0103.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">C\u00e2nd trebuie s\u0103 semna\u021bi P.O.D.-ul?<\/h2>\n\n\n\n<p>Un aspect des \u00eent\u00e2lnit, este legat de faptul c\u0103 destinatarul are tendin\u021ba de a semna dovada livr\u0103rii \u00eenainte de a verifica coletul.<\/p>\n\n\n\n<p>Aceasta este o gre\u0219eal\u0103 uria\u0219\u0103. Prin semnarea acesteia, destinatarul confirm\u0103 c\u0103 livrarea a fost finalizat\u0103 cu succes, f\u0103r\u0103 probleme. A\u0219a cum am men\u021bionat anterior, P.O.D . nu este doar dovada livr\u0103rii, ci \u0219i o dovad\u0103 c\u0103 transportul a fost realizat \u00een condi\u021bii bune. \u00cen cazul \u00een care un colet a fost deteriorat, o cerere de desp\u0103gubire este posibil\u0103 doar dac\u0103 clientul a informat curierul, la momentul livr\u0103rii, c\u0103 articolele din colet sunt distruse sau coletul este deteriorat. Procedura de solicitare a eventualelor daune \u00eencepe practic cu dovada livr\u0103rii.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cine semneaz\u0103 dovada livr\u0103rii?<\/h2>\n\n\n\n<p>Persoana care semneaz\u0103 P.O.D. este destinatarul care este \u00eenscris pe chitan\u021ba de pe pachet. Cu toate acestea, \u00een cazul \u00een care destinatarul indicat nu poate fi prezent fizic la locul de livrare, la termenul de livrare specificat, poate desemna pe altcineva pentru a primi coletul \u00een numele s\u0103u. \u00cen astfel de cazuri, persoana desemnat\u0103 trebuie avertizat\u0103 cu privire la importan\u021ba verific\u0103rii coletului la livrare, \u00eenainte de a semna dovada livr\u0103rii. Multe companii de curierat ofer\u0103 posibilitatea de a semna online pentru livrarea coletului. De asemenea, este important s\u0103 cunoa\u0219te\u021bi legisla\u021bia \u021b\u0103rii dvs. cu privire la livrarea \u0219i primirea coletelor. \u00cen anumite \u021b\u0103ri, Marea Britanie, de exemplu, persoana desemnat\u0103 este responsabil\u0103 pentru starea pachetului dac\u0103 destinatarul nume\u0219te o alt\u0103 persoan\u0103 care s\u0103 primeasc\u0103 pachetul.<\/p>\n\n\n\n<p>V\u0103 rug\u0103m s\u0103 \u021bine\u021bi cont c\u0103 \u00een momentul desemn\u0103rii altei persoane pentru semnarea dovezii de livrare, pot s\u0103 apar\u0103 diverse probleme. Dac\u0103 persoana desemnat\u0103 nu sesizeaz\u0103 c\u0103 pachetul dvs. este deteriorat, va fi greu de dovedit c\u0103 acesta prezenta daune care au fost produse \u00een timpul tranzitului.<\/p>\n\n\n\n<p>\u00cen situa\u021bia \u00een care se deschide un caz de desp\u0103gubire, acesta poate fi respins utiliz\u00e2nd argumentul c\u0103 nu a\u021bi fost prezent fizic la primirea coletului \u0219i nu a avut loc o verificare a coletului la curier.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ce presupune verificarea coletului?<\/h2>\n\n\n\n<p>Serviciul de livrare cu verificare a coletului<b> <\/b>este un serviciu disponibil at\u00e2t pentru persoanele fizice c\u00e2t \u0219i cele juridice. Ce \u00eenseamn\u0103 verificarea coletului?<\/p>\n\n\n\n<p>Verificarea vizual\u0103 a coletului la cump\u0103r\u0103tor presupune urm\u0103toarele:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>se va face \u00een prezen\u021ba curierului;<\/li>\n\n\n\n<li>se va face repede, deoarece \u0219oferul companiei de curierat nu poate sta\u021biona prea mult timp.<\/li>\n<\/ul>\n\n\n\n<p>De asemenea dac\u0103 coletul este deteriorat pute\u021bi refuza livrarea acestuia \u0219i \u00een acest caz va avea loc procesarea coletului pentru retur. Serviciul de livrare cu verificare a coletului este unul op\u021bional. \u00cens\u0103 este recomandat ca destinatarul s\u0103 se asigure c\u0103 obiectele livrate nu sunt deteriorate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ce se \u00eent\u00e2mpl\u0103 dac\u0103 \u0219oferul companiei de curierat nu \u00eemi permite s\u0103 verific coletul?<\/h2>\n\n\n\n<p>De obicei, \u0219oferul companiei de curierat permite destinatarului s\u0103 verifice coletul \u00eenainte de a semna dovada primirii coletului.<b> <\/b>Cu toate acestea, pot exista situa\u021bii \u00een care aceast\u0103 cerere este respins\u0103. Exist\u0103 \u0219i c\u00e2teva motive pentru un eventual refuz al curierului de a v\u0103 permite deschiderea coletului la livrare. Acestea sunt:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>posibilitatea ca \u0219oferul companiei de curierat s\u0103 nu fi fost informat corect de c\u0103tre furnizorul pentru care lucreaz\u0103 \u00een ceea ce prive\u0219te verificarea coletului la livrare;<\/li>\n\n\n\n<li>timpul limitat de care curierul dispune, din cauza volumului mare de livr\u0103ri care trebuie f\u0103cute \u00een ziua respectiv\u0103;<\/li>\n\n\n\n<li>teama c\u0103 ar trebui s\u0103 \u00ee\u0219i asume responsabilitatea \u00een cazul unor daune.<\/li>\n<\/ul>\n\n\n\n<p>Unele companii de servicii de curierat au stabilit propriile reguli, permi\u021b\u00e2nd deschiderea coletului \u00een momentul livr\u0103rii numai dac\u0103 a fost indicat\u0103 de expeditor.<\/p>\n\n\n\n<p>V\u0103 recomand\u0103m ca atunci c\u00e2nd exist\u0103 daune externe ale pachetului, observate \u00een momentul livr\u0103rii, s\u0103 solicita\u021bi curierului verificarea acestuia.<\/p>\n\n\n\n<p>Semnarea dovezii de livrare f\u0103r\u0103 a deschide coletul la livrare<b> <\/b>nu ofer\u0103 nicio garan\u021bie c\u0103 eventualele pl\u00e2ngeri ulterioare vor fi acceptate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cum pute\u021bi expedia colete prin Eurosender?<\/h2>\n\n\n\n<p>Eurosender este o platform\u0103 digital\u0103 modern\u0103 pentru rezervarea serviciilor de curierat interna\u021bionale. Dac\u0103 expedierea articolelor dvs. se va realiza prin alegerea serviciilor oferite de Eurosender, recomand\u0103m verificarea coletului la primire \u0219i semnarea dovezii de livrare. \u00cen cazul \u00een care coletul dvs. prezint\u0103 semne de deteriorare, acest lucru trebuie men\u021bionat \u0219oferului companiei de curierat. Acesta are \u00eendatorirea de a marca pe dovada de expediere faptul c\u0103 a luat \u00een eviden\u021b\u0103 deteriorarea pachetului. Doar av\u00e2nd o astfel de dovad\u0103, pute\u021bi \u00eencepe o <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.eurosender.com\/ro\/despagubirile\" target=\"_blank\" rel=\"noreferrer noopener\">procedur\u0103 de desp\u0103gubire<\/a>,<\/span> pentru recuperarea eventualelor daune.<\/p>\n\n\n<style>.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 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.kt-inside-inner-col,.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_7d1481-be > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_7d1481-be > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_7d1481-be{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29747_7d1481-be\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29747_0e97d5-65 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29747_0e97d5-65\"><strong>Creeaz\u0103 un cont gratuit!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29747_66c427-53 > .kt-inside-inner-col,.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_66c427-53 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_66c427-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_66c427-53{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_66c427-53 > 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.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29747_d63f2e-8b\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, 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.kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29747_4a6f1e-fc kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/ro\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">\u00censcrie-te acum!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29709_14d2f1-a3 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29709_14d2f1-a3 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29709_14d2f1-a3\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:514px;margin-left:auto;margin-right:auto;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29709_432109-f1 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29709_432109-f1 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29709_34e55a-9c > .kt-inside-inner-col,.kadence-column29709_34e55a-9c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29709_34e55a-9c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29709_34e55a-9c > .kt-inside-inner-col{flex-direction:column;}.kadence-column29709_34e55a-9c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29709_34e55a-9c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29709_34e55a-9c{position:relative;}@media all and (max-width: 1024px){.kadence-column29709_34e55a-9c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29709_34e55a-9c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29709_34e55a-9c\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-text-align-center\" style=\"font-size:30px;line-height:1.5\">Despre autor<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column29709_cc4e31-de > .kt-inside-inner-col{display:flex;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column29709_cc4e31-de > .kt-inside-inner-col,.kadence-column29709_cc4e31-de > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29709_cc4e31-de > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29709_cc4e31-de{position:relative;}@media all and (max-width: 1024px){.kadence-column29709_cc4e31-de > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column29709_cc4e31-de > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29709_cc4e31-de\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-avatar\"><img alt='Avatar Marcel Nahtigal' src='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=96&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=192&#038;d=mm&#038;r=g 2x' class='avatar avatar-96 photo wp-block-avatar__image' height='96' width='96' \/><\/div><\/div><\/div>\n\n\n<style>.kadence-column29709_8c761b-32 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-5xl, 10rem);padding-left:var(--global-kb-spacing-5xl, 10rem);}.kadence-column29709_8c761b-32 > .kt-inside-inner-col,.kadence-column29709_8c761b-32 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29709_8c761b-32 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29709_8c761b-32 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29709_8c761b-32 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29709_8c761b-32 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29709_8c761b-32{text-align:center;}.kadence-column29709_8c761b-32{position:relative;}@media all and (max-width: 1024px){.kadence-column29709_8c761b-32{text-align:center;}}@media all and (max-width: 1024px){.kadence-column29709_8c761b-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29709_8c761b-32 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-lg, 3rem);padding-left:var(--global-kb-spacing-lg, 3rem);flex-direction:column;justify-content:center;}.kadence-column29709_8c761b-32{text-align:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29709_8c761b-32\"><div class=\"kt-inside-inner-col\">\n<p>Marcel Nahtigal este director de marketing la Eurosender, \u00eembin\u00e2nd creativitatea cu strategiile bazate pe date pentru a revolu\u021biona logistica.<\/p>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29709_d97ee3-e8 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29709_d97ee3-e8 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29709_d97ee3-e8\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Rezumat Ne dorim ca experien\u021ba fiec\u0103rui client sau poten\u021bial client, atunci c\u00e2nd prime\u0219te un colet, s\u0103 fie una pl\u0103cut\u0103, lipsit\u0103 de incidente \u0219i nepl\u0103ceri. Pentru a evita incidentele, (de exemplu primirea unui pachet deteriorat) pute\u021bi verifica coletul \u00eenainte de a semna dovada primirii coletului. Deschiderea coletului la livrare este doar o verificare vizual\u0103 a coletului&#8230;<\/p>\n","protected":false},"author":164,"featured_media":18573,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[7153],"tags":[7377],"class_list":["post-20809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sfaturi","tag-eurosender"],"taxonomy_info":{"category":[{"value":7153,"label":"Sfaturi &amp; FAQ"}],"post_tag":[{"value":7377,"label":"Eurosender"}]},"featured_image_src_large":["https:\/\/blog.eurosender.com\/wp-content\/uploads\/2024\/07\/misrouted-parcel-min-e1740472365969.jpg",702,450,false],"author_info":{"display_name":"Marcel Nahtigal","author_link":"https:\/\/blog.eurosender.com\/ro\/author\/mnahtigal\/"},"comment_info":0,"category_info":[{"term_id":7153,"name":"Sfaturi &amp; FAQ","slug":"sfaturi","term_group":0,"term_taxonomy_id":7153,"taxonomy":"category","description":"","parent":0,"count":9,"filter":"raw","cat_ID":7153,"category_count":9,"category_description":"","cat_name":"Sfaturi &amp; FAQ","category_nicename":"sfaturi","category_parent":0}],"tag_info":[{"term_id":7377,"name":"Eurosender","slug":"eurosender","term_group":0,"term_taxonomy_id":7377,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts\/20809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/users\/164"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/comments?post=20809"}],"version-history":[{"count":1,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts\/20809\/revisions"}],"predecessor-version":[{"id":62030,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts\/20809\/revisions\/62030"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/media\/18573"}],"wp:attachment":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/media?parent=20809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/categories?post=20809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/tags?post=20809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}