{"id":20733,"date":"2024-02-19T11:03:00","date_gmt":"2024-02-19T10:03:00","guid":{"rendered":"https:\/\/wp-ultimate.com\/colet-refuzat-primire\/"},"modified":"2025-02-25T09:24:01","modified_gmt":"2025-02-25T08:24:01","slug":"colet-refuzat-primire","status":"publish","type":"post","link":"https:\/\/blog.eurosender.com\/ro\/colet-refuzat-primire\/","title":{"rendered":"Colet refuzat la primire"},"content":{"rendered":"\n<p style=\"font-size:32px\"><strong>Rezumat<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Coletul refuzat la primire \u00eenseamn\u0103 c\u0103 destinatarul a refuzat livrarea, din diverse motive, inclusiv daune ale coletului sau lipsa fondurilor pentru plata ramburs.<\/li>\n\n\n\n<li>Coletul refuzat este de obicei returnat expeditorului, iar acesta poate suporta costurile de returnare.<\/li>\n\n\n\n<li>Este posibil s\u0103 refuza\u021bi un colet care nu v\u0103 este destinat sau prezint\u0103 semne de deteriorare.<\/li>\n\n\n\n<li>\u00cen cazul refuzului, transportul de retur poate fi gratuit sau implica costuri suplimentare, \u00een func\u021bie de compania de curierat.<\/li>\n<\/ul>\n\n\n\n<p>A\u021bi cump\u0103rat online \u0219i v-a\u021bi r\u0103zg\u00e2ndit \u00een privin\u021ba produsului? Sigur v\u0103 \u00eentreba\u021bi cum pute\u021bi refuza un colet comandat? \u00cen acest articol v\u0103 vom explica dac\u0103 pute\u021bi refuza un colet \u0219i care sunt costurile \u00een cazul unui colet refuzat.<\/p>\n\n\n<style>.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 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.kt-inside-inner-col,.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_7d1481-be > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_7d1481-be > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_7d1481-be{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29747_7d1481-be\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29747_0e97d5-65 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29747_0e97d5-65\"><strong>Creeaz\u0103 un cont gratuit!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29747_66c427-53 > .kt-inside-inner-col,.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_66c427-53 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_66c427-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_66c427-53{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29747_66c427-53\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns29747_d63f2e-8b{padding-top:0px;gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns29747_d63f2e-8b .kt-button{font-weight:normal;font-style:normal;}.kt-btns29747_d63f2e-8b .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29747_d63f2e-8b\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29747_4a6f1e-fc kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/ro\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">\u00censcrie-te acum!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Ce se \u00eent\u00e2mpl\u0103 dac\u0103 se refuz\u0103 primirea coletului?<\/h2>\n\n\n\n<p>Cu ajutorul <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.eurosender.com\/ro\/urmarire-expediere\" target=\"_blank\" rel=\"noreferrer noopener\">instrumentului de urm\u0103rire<\/a><\/span> ve\u021bi putea vizualiza starea expedierii dvs. Exist\u0103 multe status diferite pe care le poate afi\u0219a sistemul de urm\u0103rire.<\/p>\n\n\n\n<p>\u00cen acest articol, v\u0103 explic\u0103m ce \u00eenseamn\u0103 statusul \u201e colet refuzat \u201d sau \u201erefuz primire \u0219i plata coletului\u201d \u0219i cine pl\u0103te\u0219te transportul \u00een cazul unui colet refuzat? \u00cen cazul unui colet refuzat se returneaz\u0103 coletul c\u0103tre expeditor.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Colet refuzat la primire<\/h2>\n\n\n\n<p>Coletul refuzat la primire \u00eenseamn\u0103 pur \u0219i simplu c\u0103 destinatarul a refuzat livrarea. Se poate ajunge \u00een astfel de situa\u021bii deoarece:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>destinatarul nu a fost informat despre livrare \u0219i nu a\u0219tepta nici un colet;<\/li>\n\n\n\n<li>destinatarul nu este persoana care trebuia s\u0103 o primeasc\u0103 coletul;<\/li>\n\n\n\n<li>pur \u0219i simplu apar am\u00e2n\u0103ri din partea destinatarului, din cauza faptului c\u0103 acesta nu dispune de suma respectiv\u0103 \u00een momentul livr\u0103rii. Acest lucru se poate \u00eent\u00e2mpla atunci c\u00e2nd este utilizat serviciul de expediere ramburs. \u00cen aceast\u0103 situa\u021bie clientul poate solicita o a doua \u00eencercare de livrare, la o alt\u0103 dat\u0103.<\/li>\n\n\n\n<li>coletul a fost refuzat de c\u0103tre destinatar, deoarece acesta a suferit daune pe parcursul tranzitului.<\/li>\n<\/ul>\n\n\n\n<p>\u00cen cazul unui status de tracking \u201ecolet refuzat la primire\u201d motivele ar putea fi diverse. Unul dintre ele sunt posibile daune pe care coletul le-ar fi putut suferi \u00een timpul tranzitului. \u00cen astfel de cazuri, clien\u021bii care au comandat produsele online pot refuza coletul. Aceast\u0103 situa\u021bie este destul de comun\u0103.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.eurosender.com\/ro\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/blog.eurosender.com\/wp-content\/uploads\/2024\/07\/Receiver-refused-the-delivery-1024x743-1.jpg\" alt=\"colet refuzat la primire\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Cum poate ac\u021biona curierul dac\u0103 coletul este refuzat la livrare?<\/h2>\n\n\n\n<p>\u00cen majoritatea cazurilor, coletele refuzate la livrare vor fi returnate expeditorului. Cu toate acestea, acest aspect este diferit \u0219i variaz\u0103 de la o companie la alta.<\/p>\n\n\n\n<p>Unele companii de curierat ar putea contacta expeditorul \u0219i p\u0103stra coletul depozitat p\u00e2n\u0103 la clarificarea situa\u021biei.<\/p>\n\n\n\n<p>Re\u021bine\u021bi c\u0103, \u00een general, este responsabilitatea expeditorului s\u0103 verifice actualiz\u0103rile din sistemul de urm\u0103rire, at\u00e2t timp c\u00e2t instrumentele de urm\u0103rire sunt disponibile. Compania de curierat ar putea la fel de bine s\u0103 proceseze comanda pentru returnare f\u0103r\u0103 s\u0103 contacteze expeditorul \u00een prealabil.<\/p>\n\n\n\n<p>Odat\u0103 ce coletul este procesat pentru returnare, nu mai pute\u021bi face nimic pentru a schimba ruta \u0219i, probabil, va implica costuri suplimentare. Prin urmare, regula de aur este s\u0103 verifica\u021bi \u00eentotdeauna statusul coletului.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Coletul a fost marcat gre\u0219it cu statusul \u201ecolet refuzat de c\u0103tre destinatar\u201d<\/h2>\n\n\n\n<p>Av\u00e2nd \u00een vedere nenum\u0103ratele cauze care ar putea duce la o<span style=\"text-decoration: underline;\"><a href=\"https:\/\/blog.eurosender.com\/ro\/incercare-livrare-nereusita\/\"> l<\/a><a href=\"https:\/\/blog.eurosender.com\/ro\/incercare-livrare-nereusita\/\" target=\"_blank\" rel=\"noreferrer noopener\">i<\/a><a href=\"https:\/\/blog.eurosender.com\/ro\/incercare-livrare-nereusita\/\">vrarea nereu\u0219it\u0103<\/a><\/span>, pot ap\u0103rea cu u\u0219urin\u021b\u0103 gre\u0219eli.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong><em>Inserarea incorect\u0103 a st\u0103rii de tranzit <\/em><\/strong>poate duce la informa\u021bii eronate.<\/li>\n\n\n\n<li><em><strong>Curierul a \u00eencercat s\u0103 livreze coletul dar nu v-a g\u0103sit acas\u0103.<\/strong> <\/em>Lua\u021bi leg\u0103tura cu compania de curierat \u0219i l\u0103muri\u021bi lucrurile. \u00cen acest caz, curierul va \u00eencerca cel mai probabil o nou\u0103 livrare.<\/li>\n\n\n\n<li>Pot exista \u0219i situa\u021bii \u00een care <em><strong>expeditorul completeaz\u0103 gre\u0219it condi\u021biile de plat\u0103<\/strong><\/em>, bif\u00e2nd &#8222;Plata la Destinatar&#8221;. \u00centr-o astfel de situa\u021bie destinatarul va refuza primirea coletului.<\/li>\n\n\n\n<li>Pot exista situa\u021bii \u00een care <em><strong>programul dvs. s\u0103 nu corespund\u0103 cu cel al curierului<\/strong><\/em>. Ce e de f\u0103cut?<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pute\u021bi contacta compania de curierat pentru a transmite ora \u0219i data c\u00e2nd v\u0103 deplasa\u021bi la sediul local pentru a ridica coletul;<\/li>\n\n\n\n<li>sau pute\u021bi schimba adresa de livrare.<\/li>\n<\/ul>\n\n\n\n<p>Indiferent care este cauza, asigura\u021bi-v\u0103 c\u0103 de \u00eendat\u0103 ce sistemul de urm\u0103rirea indic\u0103 \u201edestinatarul a refuzat livrarea\u201d, ve\u021bi lua leg\u0103tura cu compania de curierat. Acest lucru va evita orice return\u0103ri nedorite \u0219i costuri suplimentare.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pute\u021bi refuza un colet?<\/h2>\n\n\n\n<p>Da, pute\u021bi refuza un colet. Care sunt situa\u021biile \u00een care pute\u021bi refuza un colet?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pute\u021bi refuza un colet care nu era destinat pentru dvs., dar a ajuns la adresa dvs.;<\/li>\n\n\n\n<li>de asemenea, pute\u021bi refuza coletul la livrare dac\u0103 acesta nu a ajuns \u00eentr-o stare bun\u0103 \u0219i are semne clare de deteriorare;<\/li>\n\n\n\n<li>nu trebuie s\u0103 accepta\u021bi livrarea sau un pachet pe care nu l-a\u021bi solicitat sau nu \u00eel dori\u021bi.<\/li>\n<\/ul>\n\n\n\n<p>Pute\u021bi refuza livrarea \u00een persoan\u0103 atunci c\u00e2nd curierul ajunge la adresa dvs. sau o poate face altcineva \u00een numele dvs.<\/p>\n\n\n\n<p>Dac\u0103 nu a\u021bi fost prezent la adres\u0103 la sosirea curierului \u0219i coletul dvs. a fost l\u0103sat \u00een alt loc, suna\u021bi compania de curierat \u0219i informa\u021bi-i c\u0103 refuza\u021bi coletul. Nu deschide\u021bi coletul deoarece, pentru unele companii de curierat, acest lucru ar putea indica faptul c\u0103 accepta\u021bi livrarea. Pur \u0219i simplu stabili\u021bi returnarea cu compania de curierat.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cine pl\u0103te\u0219te transportul \u00een cazul unui colet refuzat?<\/h2>\n\n\n\n<p>\u0218oferul companiei de curierat desemnat\u0103 pentru a efectua livrarea va livra coletul c\u0103tre adresa clientului. Acesta poate refuza coletul. \u00cen acest caz transportul \u0219i costul de retur va fi achitat de c\u0103tre expeditor. Costul returului variaz\u0103 \u00een func\u021bie de distan\u021ba, greutatea \u0219i volumul coletului. \u00cens\u0103 de cele mai multe ori, pentru serviciile de curierat standard, coletele se returneaz\u0103 f\u0103r\u0103 niciun cost suplimentar. \u00cens\u0103, ave\u021bi \u00een vedere c\u0103 unele companii de curierat pot aplica taxe suplimentare.<\/p>\n\n\n<style>.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 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.kt-inside-inner-col,.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_7d1481-be > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_7d1481-be > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_7d1481-be{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29747_7d1481-be\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29747_0e97d5-65 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29747_0e97d5-65\"><strong>Creeaz\u0103 un cont gratuit!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29747_66c427-53 > .kt-inside-inner-col,.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_66c427-53 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_66c427-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_66c427-53{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_66c427-53 > 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.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29747_d63f2e-8b\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29747_4a6f1e-fc kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/ro\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">\u00censcrie-te acum!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29709_14d2f1-a3 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29709_14d2f1-a3 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29709_14d2f1-a3\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:514px;margin-left:auto;margin-right:auto;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29709_432109-f1 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29709_432109-f1 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29709_34e55a-9c > .kt-inside-inner-col,.kadence-column29709_34e55a-9c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29709_34e55a-9c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29709_34e55a-9c > .kt-inside-inner-col{flex-direction:column;}.kadence-column29709_34e55a-9c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29709_34e55a-9c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29709_34e55a-9c{position:relative;}@media all and (max-width: 1024px){.kadence-column29709_34e55a-9c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29709_34e55a-9c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29709_34e55a-9c\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-text-align-center\" style=\"font-size:30px;line-height:1.5\">Despre autor<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column29709_cc4e31-de > .kt-inside-inner-col{display:flex;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column29709_cc4e31-de > .kt-inside-inner-col,.kadence-column29709_cc4e31-de > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29709_cc4e31-de > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29709_cc4e31-de{position:relative;}@media all and (max-width: 1024px){.kadence-column29709_cc4e31-de > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column29709_cc4e31-de > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29709_cc4e31-de\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-avatar\"><img alt='Avatar Marcel Nahtigal' src='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=96&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=192&#038;d=mm&#038;r=g 2x' class='avatar avatar-96 photo wp-block-avatar__image' height='96' width='96' \/><\/div><\/div><\/div>\n\n\n<style>.kadence-column29709_8c761b-32 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-5xl, 10rem);padding-left:var(--global-kb-spacing-5xl, 10rem);}.kadence-column29709_8c761b-32 > .kt-inside-inner-col,.kadence-column29709_8c761b-32 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29709_8c761b-32 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29709_8c761b-32 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29709_8c761b-32 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29709_8c761b-32 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29709_8c761b-32{text-align:center;}.kadence-column29709_8c761b-32{position:relative;}@media all and (max-width: 1024px){.kadence-column29709_8c761b-32{text-align:center;}}@media all and (max-width: 1024px){.kadence-column29709_8c761b-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29709_8c761b-32 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-lg, 3rem);padding-left:var(--global-kb-spacing-lg, 3rem);flex-direction:column;justify-content:center;}.kadence-column29709_8c761b-32{text-align:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29709_8c761b-32\"><div class=\"kt-inside-inner-col\">\n<p>Marcel Nahtigal este director de marketing la Eurosender, \u00eembin\u00e2nd creativitatea cu strategiile bazate pe date pentru a revolu\u021biona logistica.<\/p>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29709_d97ee3-e8 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29709_d97ee3-e8 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29709_d97ee3-e8\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Rezumat A\u021bi cump\u0103rat online \u0219i v-a\u021bi r\u0103zg\u00e2ndit \u00een privin\u021ba produsului? Sigur v\u0103 \u00eentreba\u021bi cum pute\u021bi refuza un colet comandat? \u00cen acest articol v\u0103 vom explica dac\u0103 pute\u021bi refuza un colet \u0219i care sunt costurile \u00een cazul unui colet refuzat. Ce se \u00eent\u00e2mpl\u0103 dac\u0103 se refuz\u0103 primirea coletului? Cu ajutorul instrumentului de urm\u0103rire ve\u021bi putea vizualiza&#8230;<\/p>\n","protected":false},"author":164,"featured_media":18294,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[7153],"tags":[],"class_list":["post-20733","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sfaturi"],"taxonomy_info":{"category":[{"value":7153,"label":"Sfaturi &amp; FAQ"}]},"featured_image_src_large":["https:\/\/blog.eurosender.com\/wp-content\/uploads\/2024\/07\/Receiver-refused-the-delivery-Tracking-status-explained.-min-e1740471823726.jpg",666,450,false],"author_info":{"display_name":"Marcel Nahtigal","author_link":"https:\/\/blog.eurosender.com\/ro\/author\/mnahtigal\/"},"comment_info":0,"category_info":[{"term_id":7153,"name":"Sfaturi &amp; FAQ","slug":"sfaturi","term_group":0,"term_taxonomy_id":7153,"taxonomy":"category","description":"","parent":0,"count":9,"filter":"raw","cat_ID":7153,"category_count":9,"category_description":"","cat_name":"Sfaturi &amp; FAQ","category_nicename":"sfaturi","category_parent":0}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts\/20733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/users\/164"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/comments?post=20733"}],"version-history":[{"count":0,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts\/20733\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/media\/18294"}],"wp:attachment":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/media?parent=20733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/categories?post=20733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/tags?post=20733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}