{"id":20565,"date":"2023-08-31T13:00:00","date_gmt":"2023-08-31T11:00:00","guid":{"rendered":"https:\/\/wp-ultimate.com\/pachet-pierdut\/"},"modified":"2025-04-04T13:02:28","modified_gmt":"2025-04-04T11:02:28","slug":"pachet-pierdut","status":"publish","type":"post","link":"https:\/\/blog.eurosender.com\/ro\/pachet-pierdut\/","title":{"rendered":"Colet pierdut? Solu\u0163ii \u00een cazul pierderii unui pachet"},"content":{"rendered":"\n<p style=\"font-size:32px\"><strong>Rezumat<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Coletul poate fi pierdut din cauza adreselor gre\u0219ite, distribu\u021biei la adrese gre\u0219ite, etichete lips\u0103 sau lipsa documentelor necesare.<\/li>\n\n\n\n<li>Sistemele de urm\u0103rire online sunt utile pentru a urm\u0103ri statutul pachetului, iar statusuri neobi\u0219nuite sau \u00eent\u00e2rzieri pot indica probleme.<\/li>\n\n\n\n<li>\u00cen caz de pierdere, contacta\u021bi compania de curierat sau intermediarul care a gestionat livrarea c\u00e2t mai repede.<\/li>\n\n\n\n<li>Dac\u0103 pachetul este asigurat, pute\u021bi \u00eencepe o procedur\u0103 de desp\u0103gubire dup\u0103 ce este declarat pierdut de c\u0103tre curier.<\/li>\n<\/ul>\n\n\n<style>.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id29747_e9c4a3-cd{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;overflow:clip;isolation:isolate;}.kb-row-layout-id29747_e9c4a3-cd > .kt-row-layout-overlay{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;}.kb-row-layout-id29747_e9c4a3-cd{box-shadow:0px 0px 14px 0px rgba(0, 0, 0, 0.2);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.kb-row-layout-id29747_e9c4a3-cd > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id29747_e9c4a3-cd{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 767px){.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29747_e9c4a3-cd{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29747_e9c4a3-cd alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29747_7d1481-be > .kt-inside-inner-col,.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_7d1481-be > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_7d1481-be > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_7d1481-be{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29747_7d1481-be\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29747_0e97d5-65 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29747_0e97d5-65\"><strong>Creeaz\u0103 un cont gratuit!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29747_66c427-53 > .kt-inside-inner-col,.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_66c427-53 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_66c427-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_66c427-53{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29747_66c427-53\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns29747_d63f2e-8b{padding-top:0px;gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns29747_d63f2e-8b .kt-button{font-weight:normal;font-style:normal;}.kt-btns29747_d63f2e-8b .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29747_d63f2e-8b\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29747_4a6f1e-fc kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/ro\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">\u00censcrie-te acum!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Pachetul pierdut? Cum pute\u0163i evita pierderea coletului?<\/h2>\n\n\n\n<p>Atunci c\u00e2nd folosi\u0163i servicii de curierat, sunt multe lucruri de luat \u00een considerare, inclusiv cum trebuie s\u0103 proceda\u0163i \u00een cazul pierderii unui colet. La Eurosender, dorim s\u0103 ne asigur\u0103m c\u0103 to\u021bi clien\u021bii no\u0219tri actuali \u0219i poten\u021biali sunt bine informa\u021bi \u0219i \u0219tiu cum s\u0103 ac\u0163ioneze \u00een astfel de situa\u021bii.<\/p>\n\n\n\n<p>Trebuie s\u0103 lua\u021bi \u00eentotdeauna toate m\u0103surile de precau\u021bie pentru a preveni astfel de surprize nepl\u0103cute, ce ar putea fi evitate cu u\u0219urin\u021b\u0103. Pentru tot ceea ce nu pute\u021bi anticipa, v-am pus la dispozi\u0163ie c\u00e2teva sugestii care v-ar putea ajuta. Am \u00eencercat s\u0103 lu\u0103m \u00een considerare toate scenariile care pot ap\u0103rea \u00eenainte, \u00een timpul \u0219i dup\u0103 utilizarea serviciilor de curierat \u0219i v\u0103 oferim explica\u021bii \u0219i informa\u0163ii \u00een consecin\u021b\u0103.<\/p>\n\n\n\n<p><strong>\u00cencepem ghidul nostru esen\u021bial pentru utilizarea serviciilor de curierat cu un scenariu negativ: ce trebuie s\u0103 face\u0163i atunci c\u00e2nd un pachet este pierdut? Cum s\u0103 evita\u021bi pierderea acestuia?<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Care sunt motivele cele mai frecvente pentru pierderea coletelor?<\/h2>\n\n\n\n<p><em><strong>Chiar dac\u0103 aceasta nu este o list\u0103 care s\u0103 trateze complet acest subiect, \u00een multe cazuri pierderea unui colet se datoreaz\u0103 urm\u0103toarelor situa\u021bii:<\/strong><\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Adresa este gre\u0219it\u0103<\/em> &#8211; acest lucru se poate \u00eent\u00e2mpla din cauza inser\u0103rii unor informa\u021bii incorecte la momentul plas\u0103rii comenzii: cuvinte gre\u0219ite, numere inversate sau adrese incomplete (detaliile importante din adres\u0103 sunt ignorate de cele mai multe ori). Detaliile sunt \u0219i mai importante dac\u0103 livrarea trebuie f\u0103cut\u0103 \u00een str\u0103in\u0103tate;<\/li>\n\n\n\n<li><em>Distribuirea nedorit\u0103<\/em> &#8211; uneori pachetele sunt livrate la o adres\u0103 gre\u0219it\u0103. Motivul ar putea fi, spre exemplu, o strad\u0103 similar\u0103 \u0219i un cod po\u0219tal diferit;<\/li>\n\n\n\n<li><em>Eticheta este deta\u0219at\u0103 de ambalaj<\/em> &#8211; pentru ca eticheta s\u0103 r\u0103m\u00e2n\u0103 pe colet, suprafa\u021ba pachetului \/ valizei trebuie s\u0103 aib\u0103 o aderen\u021b\u0103 ridicat\u0103; o modalitate de a asigura adeziunea este ca pachetul s\u0103 fie \u00eenvelit \u00een folie de plastic;<\/li>\n\n\n\n<li><em>Diferite restric\u0163ii<\/em>&#8211; unele articole necesit\u0103 documente speciale pentru a fi transportate \u00een anumite \u021b\u0103ri. Trebuie s\u0103 ave\u021bi toate documentele preg\u0103tite, pentru expediere, \u00een caz contrar, acest lucru ar duce la o livrare f\u0103r\u0103 succes.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Cum verifica\u021bi dac\u0103 s-a \u00eent\u00e2mplat ceva cu livrarea coletului?<\/h2>\n\n\n\n<p>\u00cen zilele noastre, majoritatea companiilor de curierat au instrumente de urm\u0103rire online, care ar putea ajuta clien\u021bii s\u0103 urm\u0103reasc\u0103 progresul coletelor lor. Fiec\u0103rui pachet colectat i se atribuie un num\u0103r de urm\u0103rire \u00een acest scop.<\/p>\n\n\n\n<p>Statutul pachetului este de obicei actualizat de fiecare dat\u0103 c\u00e2nd ajunge la un depozit \u0219i este scanat. \u00cen acest fel, clien\u021bii \u0219tiu unde a fost pachetul. \u00cen acela\u0219i timp, dac\u0103 s-au \u00eent\u00e2mpinat dificult\u0103\u021bi pe \u00eentreaga rut\u0103, sistemul va afi\u0219a informa\u021bii care ar putea fi relevante.<em><\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.eurosender.com\/ro\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/blog.eurosender.com\/wp-content\/uploads\/2023\/08\/shutterstock_402553957-1024x683-1.jpg\" alt=\"\" class=\"wp-image-31150\" srcset=\"https:\/\/blog.eurosender.com\/wp-content\/uploads\/2023\/08\/shutterstock_402553957-1024x683-1.jpg 1024w, https:\/\/blog.eurosender.com\/wp-content\/uploads\/2023\/08\/shutterstock_402553957-1024x683-1-300x200.jpg 300w, https:\/\/blog.eurosender.com\/wp-content\/uploads\/2023\/08\/shutterstock_402553957-1024x683-1-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>\u00cen mod normal, sistemul este actualizat \u00een mai pu\u021bin de 48 de ore.<\/p>\n\n\n\n<p>De obicei, sistemul de urm\u0103rire nu afi\u0219eaz\u0103 nici o stare care s\u0103 indice c\u0103 un pachet este pierdut.<\/p>\n\n\n\n<p><strong><em>Anumi\u021bi indicatori ai unui pachet pierdut sau c\u0103 pachetul dvs. s-ar putea s\u0103 fi \u00eent\u00e2mpinat unele probleme \u00een timpul tranzitului sunt:<\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Statusuri neobi\u0219nuite;<\/em><\/li>\n\n\n\n<li><em>Nu se actualizeaz\u0103 statusul pentru mai mult de 48 de ore;<\/em><\/li>\n\n\n\n<li><em>\u00cent\u00e2rzierea livr\u0103rii pachetelor \u00een compara\u021bie cu timpul estimat de tranzit.<\/em><\/li>\n<\/ul>\n\n\n\n<p>Trebuie s\u0103 re\u021bine\u021bi c\u0103 unele statusuri sunt scrise doar pentru comunicarea intern\u0103 a companiei de curierat \u0219i, prin urmare, pute\u021bi g\u0103si dificult\u0103\u021bi \u00een g\u0103sirea semnifica\u021biei lor. Nu \u00eenseamn\u0103 neap\u0103rat c\u0103 ceva a mers prost. Pentru lini\u0219tea dvs., pute\u021bi \u00eentotdeauna s\u0103 contacta\u0163i compania cu ajutorul c\u0103ruia a\u021bi rezervat serviciile de curierat, s\u0103 le cere\u021bi mai multe informa\u021bii \u0219i s\u0103 \u00eencerca\u021bi s\u0103 v\u0103 confirma\u021bi suspiciunile.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cum pute\u021bi vedea starea pachetului pe care v\u0103 a\u0219tepta\u021bi s\u0103 \u00eel primi\u021bi?<\/h2>\n\n\n\n<p>Dac\u0103 a\u0219tepta\u021bi s\u0103 primi\u021bi un pachet \u0219i nu a\u021bi fost cel care comand\u0103 servicii de curierat, \u00eentreba\u021bi persoana de contact care a f\u0103cut-o. El\/ea va avea toate informa\u021biile de care ave\u021bi nevoie \u0219i v\u0103 va putea spune care este num\u0103rul de urm\u0103rire atribuit pachetului dvs.<\/p>\n\n\n\n<p>\u00cen acest fel, v\u0103 pute\u021bi men\u021bine la curent cu tranzitul coletului.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Curierul a pierdut coletul?<\/h2>\n\n\n\n<p>\u00cenainte de a declara un pachet pierdut companiilor implicate \u00een proces, \u00eencerca\u021bi s\u0103 g\u0103si\u021bi orice anun\u021b de livrare.<\/p>\n\n\n\n<p>Atunci c\u00e2nd \u0219oferul curier \u00eencearc\u0103 s\u0103 livreze pachetul, dar nu g\u0103se\u0219te pe cineva la adresa specificat\u0103, el va l\u0103sa un bilet c\u0103 a \u00eencercat s\u0103 livreze pachetul. Pute\u021bi g\u0103si o not\u0103 \u00een c\u0103su\u021ba po\u0219tal\u0103, sub covora\u0219ul din fa\u021ba u\u0219ii, l\u0103sat\u0103 pe u\u0219\u0103 sau pe fereastr\u0103 sau chiar prin vecinii dvs.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.eurosender.com\/ro\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/blog.eurosender.com\/wp-content\/uploads\/2023\/08\/shutterstock_171790157-683x1024-1.jpg\" alt=\"\" class=\"wp-image-31162\" srcset=\"https:\/\/blog.eurosender.com\/wp-content\/uploads\/2023\/08\/shutterstock_171790157-683x1024-1.jpg 683w, https:\/\/blog.eurosender.com\/wp-content\/uploads\/2023\/08\/shutterstock_171790157-683x1024-1-200x300.jpg 200w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/a><\/figure>\n\n\n\n<p>\u00cen unele cazuri rare, dac\u0103 curierul consider\u0103 ca fiind o op\u021biune sigur\u0103, el poate s\u0103 \u00eenm\u00e2neze pachetul vecinilor. Ar trebui s\u0103 verifica\u021bi \u015fi aceast\u0103 posibilitate \u00eenainte de a contacta compania de curierat.<\/p>\n\n\n\n<p>Dac\u0103 locui\u021bi \u00eentr-un apartament, verifica\u021bi dac\u0103 \u0219oferul companiei de curierat a l\u0103sat pachetul la recep\u021bie (dac\u0103 exist\u0103). De asemenea, el poate s\u0103 \u00eel \u00eem\u00e2neze administratorului cl\u0103dirii.<\/p>\n\n\n\n<p>Dac\u0103 adresa de livrare este o institu\u021bie, este mai probabil ca \u0219oferul curier s\u0103 lase pachetul \u00eentr-o \u00eenc\u0103pere de coresponden\u021b\u0103 sau la recep\u021bie.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ce trebuie s\u0103 face\u021bi dac\u0103 presupune\u021bi c\u0103 pachetul dvs. este pierdut?<\/h2>\n\n\n\n<p>Primul lucru pe care trebuie s\u0103-l face\u021bi este s\u0103 contacta\u021bi compania unde a\u021bi plasat comanda. Dac\u0103 a\u021bi rezervat serviciul de livrare prin intermediul unui site de rezervare pentru servicii de curierat, trebuie s\u0103 contacta\u021bi mai \u00eent\u00e2i site-ul de rezervare.<\/p>\n\n\n\n<p>\u00cen acest caz, ei mediaz\u0103 \u00eentre clien\u021bi \u0219i furnizorul de servicii de curierat. Ace\u0219tia ar putea ac\u021biona \u00een numele clientului \u00een orice interac\u021biune cu compania de curierat, \u00een cazul apari\u021biei oric\u0103ror probleme.<\/p>\n\n\n\n<p>Atunci c\u00e2nd rezerva\u021bi servicii prin astfel de intermediari, este foarte important s\u0103 le notifica\u021bi c\u00e2t mai cur\u00e2nd posibil. Ei v\u0103 pot ajuta \u0219i v\u0103 pot oferi instruc\u021biuni dup\u0103 ce le trimite\u021bi o notificare. Asigura\u021bi-v\u0103 c\u0103 le furniza\u021bi num\u0103rul corect de urm\u0103rire \u0219i orice informa\u021bii relevante. Abia dup\u0103 aceea pot \u00eencepe s\u0103 investigheze situa\u021bia. Din acel moment \u0219i \u00een func\u021bie de procedurile proprii, ace\u0219tia v\u0103 vor ghida \u0219i v\u0103 vor spune care sunt pa\u0219ii urm\u0103tori.<\/p>\n\n\n\n<p>Re\u021bine\u021bi c\u0103, \u00een momentul \u00een care aduce\u021bi \u00een aten\u021bia companiei aceast\u0103 posibilitate, pachetul nu este considerat \u00eenc\u0103 pierdut.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ce v\u0103 poate \u00eentreba compania, ca cercetarea s\u0103 \u00eenceap\u0103?<\/h2>\n\n\n\n<p>Pentru a g\u0103si pachetul sau valiza, compania de curierat v\u0103 va cere s\u0103 le furniza\u021bi o descriere a pachetului. De obicei, companiile de curierat v\u0103 vor \u00eentreba o descriere a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>ce metod\u0103 de ambalare a\u0163i folosit;<\/em><\/li>\n\n\n\n<li><em>dimensiunea \u0219i culoarea coletului;<\/em><\/li>\n\n\n\n<li><em>caracteristicile exterioare \u0219i interioare care ar putea fi de ajutor;<\/em><\/li>\n\n\n\n<li><em>\u0219i con\u021binutul pachetului.<\/em><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">C\u00e2t timp va trebui s\u0103 a\u0219tepta\u021bi p\u00e2n\u0103 c\u00e2nd primi\u021bi un r\u0103spuns?<\/h2>\n\n\n\n<p>\u00cen func\u021bie de compania de curierat care a efectuat livrarea, poate dura p\u00e2n\u0103 la 2 luni p\u00e2n\u0103 c\u00e2nd un pachet este declarat pierdut.<\/p>\n\n\n\n<p>Un pachet este declarat pierdut numai dup\u0103 ce compania de curierat investigheaz\u0103 situa\u021bia. Dac\u0103 nu g\u0103sesc pachetul la oricare dintre depozitele pe care le-a parcurs acesta, coletul este considerat pierdut.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ce trebuie s\u0103 face\u021bi dup\u0103 ce pachetul este declarat pierdut?<\/h2>\n\n\n\n<p>Dac\u0103 pachetul dvs. a fost asigurat, pute\u021bi \u00eencepe o procedur\u0103 de recuperare. Este o modalitate prin care ve\u0163i fi desp\u0103gubi\u0163i \u00een raport cu suma declarat\u0103. Dac\u0103 declara\u0163i o valoare a coletului mai mic\u0103 dec\u00e2t cea real\u0103, despagubirea coletului pierdut va fi calculat\u0103 \u00een raport cu nivelul valorii declarate. Dac\u0103 dori\u0163i s\u0103 \u015fti\u0163i cum func\u0163ioneaz\u0103 pas cu pas, accesa\u0163i pagina noastr\u0103 \u00een care v\u0103 explic\u0103m detaliat despre <a href=\"https:\/\/www.eurosender.com\/ro\/despagubirile\" target=\"_blank\" rel=\"noreferrer noopener\">procedura de desp\u0103gubire.<\/a><\/p>\n\n\n\n<p>Ave\u021bi \u00eentreb\u0103ri pentru noi?<\/p>\n\n\n<style>.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 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#3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 767px){.kb-row-layout-id29747_e9c4a3-cd > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29747_e9c4a3-cd{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29747_e9c4a3-cd alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29747_7d1481-be > .kt-inside-inner-col,.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_7d1481-be > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_7d1481-be > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_7d1481-be > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_7d1481-be{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_7d1481-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29747_7d1481-be\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65, .wp-block-kadence-advancedheading.kt-adv-heading29747_0e97d5-65[data-kb-block=\"kb-adv-heading29747_0e97d5-65\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29747_0e97d5-65 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29747_0e97d5-65\"><strong>Creeaz\u0103 un cont gratuit!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29747_66c427-53 > .kt-inside-inner-col,.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29747_66c427-53 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29747_66c427-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29747_66c427-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29747_66c427-53{position:relative;}@media all and (max-width: 1024px){.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29747_66c427-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29747_66c427-53\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns29747_d63f2e-8b{padding-top:0px;gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns29747_d63f2e-8b .kt-button{font-weight:normal;font-style:normal;}.kt-btns29747_d63f2e-8b .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29747_d63f2e-8b .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29747_d63f2e-8b\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29747_4a6f1e-fc.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29747_4a6f1e-fc kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/ro\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">\u00censcrie-te acum!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29709_14d2f1-a3 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29709_14d2f1-a3 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29709_14d2f1-a3\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:514px;margin-left:auto;margin-right:auto;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29709_432109-f1 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id29709_432109-f1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29709_432109-f1 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29709_34e55a-9c > .kt-inside-inner-col,.kadence-column29709_34e55a-9c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29709_34e55a-9c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29709_34e55a-9c > .kt-inside-inner-col{flex-direction:column;}.kadence-column29709_34e55a-9c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29709_34e55a-9c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29709_34e55a-9c{position:relative;}@media all and (max-width: 1024px){.kadence-column29709_34e55a-9c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29709_34e55a-9c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29709_34e55a-9c\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-text-align-center\" style=\"font-size:30px;line-height:1.5\">Despre autor<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column29709_cc4e31-de > .kt-inside-inner-col{display:flex;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column29709_cc4e31-de > .kt-inside-inner-col,.kadence-column29709_cc4e31-de > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29709_cc4e31-de > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29709_cc4e31-de > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29709_cc4e31-de{position:relative;}@media all and (max-width: 1024px){.kadence-column29709_cc4e31-de > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column29709_cc4e31-de > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29709_cc4e31-de\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-avatar\"><img alt='Avatar Marcel Nahtigal' src='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=96&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=192&#038;d=mm&#038;r=g 2x' class='avatar avatar-96 photo wp-block-avatar__image' height='96' width='96' \/><\/div><\/div><\/div>\n\n\n<style>.kadence-column29709_8c761b-32 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-5xl, 10rem);padding-left:var(--global-kb-spacing-5xl, 10rem);}.kadence-column29709_8c761b-32 > .kt-inside-inner-col,.kadence-column29709_8c761b-32 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29709_8c761b-32 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29709_8c761b-32 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29709_8c761b-32 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29709_8c761b-32 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29709_8c761b-32{text-align:center;}.kadence-column29709_8c761b-32{position:relative;}@media all and (max-width: 1024px){.kadence-column29709_8c761b-32{text-align:center;}}@media all and (max-width: 1024px){.kadence-column29709_8c761b-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29709_8c761b-32 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-lg, 3rem);padding-left:var(--global-kb-spacing-lg, 3rem);flex-direction:column;justify-content:center;}.kadence-column29709_8c761b-32{text-align:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29709_8c761b-32\"><div class=\"kt-inside-inner-col\">\n<p>Marcel Nahtigal este director de marketing la Eurosender, \u00eembin\u00e2nd creativitatea cu strategiile bazate pe date pentru a revolu\u021biona logistica.<\/p>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29709_d97ee3-e8 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29709_d97ee3-e8 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29709_d97ee3-e8\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Rezumat Pachetul pierdut? Cum pute\u0163i evita pierderea coletului? Atunci c\u00e2nd folosi\u0163i servicii de curierat, sunt multe lucruri de luat \u00een considerare, inclusiv cum trebuie s\u0103 proceda\u0163i \u00een cazul pierderii unui colet. La Eurosender, dorim s\u0103 ne asigur\u0103m c\u0103 to\u021bi clien\u021bii no\u0219tri actuali \u0219i poten\u021biali sunt bine informa\u021bi \u0219i \u0219tiu cum s\u0103 ac\u0163ioneze \u00een astfel de&#8230;<\/p>\n","protected":false},"author":164,"featured_media":57960,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[7153],"tags":[],"class_list":["post-20565","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sfaturi"],"taxonomy_info":{"category":[{"value":7153,"label":"Sfaturi &amp; FAQ"}]},"featured_image_src_large":["https:\/\/blog.eurosender.com\/wp-content\/uploads\/2023\/08\/lost-parcel.jpg",1000,667,false],"author_info":{"display_name":"Marcel Nahtigal","author_link":"https:\/\/blog.eurosender.com\/ro\/author\/mnahtigal\/"},"comment_info":0,"category_info":[{"term_id":7153,"name":"Sfaturi &amp; FAQ","slug":"sfaturi","term_group":0,"term_taxonomy_id":7153,"taxonomy":"category","description":"","parent":0,"count":9,"filter":"raw","cat_ID":7153,"category_count":9,"category_description":"","cat_name":"Sfaturi &amp; FAQ","category_nicename":"sfaturi","category_parent":0}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts\/20565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/users\/164"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/comments?post=20565"}],"version-history":[{"count":1,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts\/20565\/revisions"}],"predecessor-version":[{"id":62151,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/posts\/20565\/revisions\/62151"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/media\/57960"}],"wp:attachment":[{"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/media?parent=20565"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/categories?post=20565"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.eurosender.com\/ro\/wp-json\/wp\/v2\/tags?post=20565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}