{"id":20759,"date":"2022-07-11T00:20:00","date_gmt":"2022-07-10T22:20:00","guid":{"rendered":"https:\/\/wp-ultimate.com\/encomenda-recusada\/"},"modified":"2025-04-04T13:05:57","modified_gmt":"2025-04-04T11:05:57","slug":"encomenda-recusada","status":"publish","type":"post","link":"https:\/\/blog.eurosender.com\/pt-pt\/encomenda-recusada\/","title":{"rendered":"Encomenda Recusada: O Que Acontece? (2025)"},"content":{"rendered":"\n<p style=\"font-size:32px\"><strong>Resumo<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>O destinat\u00e1rio pode recusar uma encomenda por diversos motivos, como itens inesperados ou danificados.<\/li>\n\n\n\n<li>Encomendas recusadas s\u00e3o devolvidas ao remetente, armazenadas temporariamente ou, em alguns casos, destru\u00eddas.<\/li>\n\n\n\n<li>Recusar uma encomenda \u00e0 cobran\u00e7a resulta na devolu\u00e7\u00e3o ao remetente, que paga pelos custos de envio e devolu\u00e7\u00e3o.<\/li>\n\n\n\n<li>Encomendas internacionais com taxas alfandeg\u00e1rias podem ser recusadas, gerando custos adicionais para o remetente.<\/li>\n<\/ul>\n\n\n\n<p><strong>Veja tamb\u00e9m:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.eurosender.com\/pt-pt\/rastrear-encomenda\/\" target=\"_blank\" rel=\"noreferrer noopener\">Como rastrear uma encomenda internacional?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.eurosender.com\/pt-pt\/encomenda-local-errado\/\" target=\"_blank\" rel=\"noreferrer noopener\">Encomenda entregue no local errado: o que fazer?<\/a><\/li>\n\n\n\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/blog.eurosender.com\/pt-pt\/atraso-de-encomenda\/\" target=\"_blank\" rel=\"noreferrer noopener\">Por que \u00e9 que a minha encomenda est\u00e1 atrasada?<\/a><\/span><\/li>\n<\/ul>\n\n\n<style>.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - 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solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 767px){.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29745_07b152-aa{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29745_07b152-aa alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29745_5366e4-ce > .kt-inside-inner-col,.kadence-column29745_5366e4-ce > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29745_5366e4-ce{position:relative;}@media all and (max-width: 1024px){.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29745_5366e4-ce\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29745_87510a-12 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29745_87510a-12\"><strong>Crie uma conta gratuitamente!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col,.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29745_d6ac68-c0{position:relative;}@media all and (max-width: 1024px){.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29745_d6ac68-c0\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns29745_400b1f-05{padding-top:0px;gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns29745_400b1f-05 .kt-button{font-weight:normal;font-style:normal;}.kt-btns29745_400b1f-05 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29745_400b1f-05\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29745_ae86d6-11 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/pt\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Junte-se agora!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Objeto dos correios recusado: o que fazer?<\/h2>\n\n\n\n<p>Todos os servi\u00e7os de correio ou transportadora oferecem ao destinat\u00e1rio a op\u00e7\u00e3o de recusar o objeto, seja durante o envio ou a entrega. O destinat\u00e1rio pode decidir recusar a encomenda por diversas raz\u00f5es e, dependendo das circunst\u00e2ncias, poder\u00e1 ser aplicada uma taxa adicional ao remetente. Descubra <strong>como recusar uma encomenda e o que acontece <\/strong>aos objetos enviados pelos correios e recusados \u00e0 entrega.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"recusa-entrega\"><span style=\"color: #37383c;\">O destinat\u00e1rio pode recusar uma entrega dos correios?<\/span><\/h2>\n\n\n\n<p>Embora possa n\u00e3o parecer \u00e9tico que um destinat\u00e1rio recuse receber um objeto enviado pelos correios, h\u00e1 alguns motivos que o podem justificar. Veja em baixo algumas circunst\u00e2ncias em que o objeto pode ser recusado pelo destinat\u00e1rio.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>O destinat\u00e1rio n\u00e3o esperava receber nenhuma encomenda.<\/li>\n\n\n\n<li>A encomenda est\u00e1 endere\u00e7ada a outra pessoa.<\/li>\n\n\n\n<li>O cliente sabe que n\u00e3o estar\u00e1 em casa \u00e0 hora da entrega e deseja levantar a encomenda no posto de correios ou <a href=\"https:\/\/www.eurosender.com\/pt\/usp\/recolha-entrega\" target=\"_blank\" rel=\"noreferrer noopener\">parcelshop<\/a>.<\/li>\n\n\n\n<li>O destinat\u00e1rio decidiu que j\u00e1 n\u00e3o deseja receber a encomenda.<\/li>\n\n\n\n<li>O destinat\u00e1rio optou por pagamento na entrega e n\u00e3o tem o montante necess\u00e1rio para efetuar o pagamento.<\/li>\n\n\n\n<li>O <a href=\"https:\/\/blog.eurosender.com\/pt-pt\/encomenda-danificada-o-que-fazer-para-prevenir\/\" target=\"_blank\" rel=\"noreferrer noopener\">pacote encontra-se danificado<\/a> ou n\u00e3o corresponde ao item encomendado.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"consequencia-recusa\"><span style=\"color: #37383c;\">O que acontece se o destinat\u00e1rio recusar uma encomenda?<\/span><\/h2>\n\n\n\n<p>Quando o objeto \u00e9 recusado pelo destinat\u00e1rio no momento da entrega, o estafeta levar\u00e1 a encomenda temporariamente para o armaz\u00e9m da transportadora ou posto de correios. Tal ir\u00e1 ocorrer tanto no caso de recusa de encomendas dom\u00e9sticas como no caso de entregas internacionais.<\/p>\n\n\n\n<p>Dependendo do servi\u00e7o de correios respons\u00e1vel pela entrega, o remetente poder\u00e1 ser contactado para que possa encontrar uma alternativa de entrega para a encomenda recusada. Noutros casos, o rementente poder\u00e1 ter acesso ao estado da entrega utilizando o n\u00famero de seguimento da transportadora\/correios que normalmente ir\u00e1 indicar algo como &#8220;envio recusado&#8221;. Ap\u00f3s a encomenda ser recusada pelo destinat\u00e1rio, podem occorrer diferentes situa\u00e7\u00f5es:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>O remetente poder\u00e1 recolher a encomenda no armaz\u00e9m da transportadora ou posto de correios;<\/li>\n\n\n\n<li>A encomenda ser\u00e1 devolvida ao remetente;<\/li>\n\n\n\n<li>A encomenda ser\u00e1 destru\u00edda (poder\u00e1 ocorrer sobretudo em casos de encomendas taxadas ou em situa\u00e7\u00f5es em que o remetente n\u00e3o consiga encontrar nenhuma solu\u00e7\u00e3o alternativa).<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #37383c;\">O destinat\u00e1rio pode recusar uma encomenda enviada \u00e0 cobran\u00e7a?<\/span><\/h3>\n\n\n\n<p>Nos envios \u00e0 cobran\u00e7a, o pagamento da encomenda (que poder\u00e1 ou n\u00e3o incluir os custos de envio) \u00e9 feito pelo destinat\u00e1rio diretamente ao estafeta no momento em que a recebe. Este tipo de servi\u00e7o \u00e9 muito popular em Portugal e Espanha, especialmente em vendas de e-commerce.<\/p>\n\n\n\n<p><strong>O destinat\u00e1rio tem o direito de recusar a encomenda enviada \u00e0 cobran\u00e7a<\/strong>. Em muitos casos, a encomenda \u00e9 recusada pois o cliente n\u00e3o tem o montante necess\u00e1rio ou desistiu de adquirir o produto.<\/p>\n\n\n\n<p><strong>Nos casos em que o destinat\u00e1rio recusa a encomenda \u00e0 cobran\u00e7a<\/strong>, a mesma ser\u00e1 devolvida ao remetente e este dever\u00e1 pagar o valor total da entrega e da devolu\u00e7\u00e3o, que poder\u00e1 ser diferente consoante o servi\u00e7o de correios contratado. No entanto, o remetente nem sempre \u00e9 obrigado a pagar pela devolu\u00e7\u00e3o do volume caso o destinat\u00e1rio tenha recusado o objeto. Ir\u00e1 sempre depender de cada caso e tamb\u00e9m da transportadora.<\/p>\n\n\n\n<p>Cabe ao remetente decidir se deve cobrar ao destinat\u00e1rio uma taxa extra por servi\u00e7os \u00e0 cobran\u00e7a ou tornar obrigat\u00f3rio o pr\u00e9-pagamento para futuras encomendas do mesmo cliente.<\/p>\n\n\n\n<p><strong>Ler tamb\u00e9m sobre:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.eurosender.com\/pt\/guia-vendas\" target=\"_blank\" rel=\"noreferrer noopener\">Como funcionam os envios de lojas online?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.eurosender.com\/pt-pt\/envio-encomendas-a-cobranca\/\" target=\"_blank\" rel=\"noreferrer noopener\">Envios \u00e0 cobran\u00e7a: como funcionam?<\/a><\/li>\n\n\n\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/blog.eurosender.com\/pt-pt\/encomenda-em-transito\/\" target=\"_blank\" rel=\"noreferrer noopener\">O que significa quando a encomenda est\u00e1 em tr\u00e2nsito?<\/a><\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"como-recusar\"><span style=\"color: #37383c;\">Como recusar uma encomenda dos correios?<\/span><\/h2>\n\n\n\n<p>Os destinat\u00e1rios podem recusar a entrega de uma encomenda de <strong>duas formas<\/strong>. No primeiro caso, o destinat\u00e1rio deve informar o estafeta no momento de entrega de que deseja recusar a encomenda. Nesta situa\u00e7\u00e3o, o estafeta pode pedir para que o destinat\u00e1rio <strong>assine um documento para confirmar a sua desist\u00eancia do produto<\/strong>.<\/p>\n\n\n\n<p>Alternativamente, o destinat\u00e1rio pode <strong>simplesmente n\u00e3o aceitar a entrega<\/strong>. Ao optar por simplesmente recusar o objeto, o destinat\u00e1rio ir\u00e1 receber uma notifica\u00e7\u00e3o para recolher o produto no posto de correios ou parcelshop da transportadora. Caso n\u00e3o o fa\u00e7a at\u00e9 determinado per\u00edodo, o volume ser\u00e1 destru\u00eddo ou devolvido ao remetente. Esta op\u00e7\u00e3o \u00e9 a menos \u00e9tica pois \u00e9 um desperd\u00edcio de tempo e esfor\u00e7o do estafeta, da empresa de correios e do remetente. Caso deseje recusar uma encomenda, recomendamos que o fa\u00e7a antes de o vendedor proceser ao seu envio.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"remetente\"><span style=\"color: #37383c;\">O que fazer se o destinat\u00e1rio decidir recusar o objeto?<\/span><\/h3>\n\n\n\n<p>O destinat\u00e1rio pode recusar-se a receber o volume por diversas raz\u00f5es. Para saber se o remetente ter\u00e1 direito ao reembolso do envio, \u00e9 preciso saber, primeiramente, em que estado ele consta no sistema.<\/p>\n\n\n\n<p>Se desejar cancelar um envio <strong>antes do servi\u00e7o de transporte ter sido confirmado<\/strong>, o remetente poder\u00e1 ter direito a ser reembolsado ou simplesmente n\u00e3o ser cobrado. O estado de \u201cconfirmado\u201d significa que o pedido foi aceite e que j\u00e1 est\u00e1 a ser processado pela transportadora. Portanto, se vendeu um item pela internet e decidiu organizar o envio por transportadora, mas o seu cliente desistiu da compra, poder\u00e1 receber um reembolso se o pedido\/envio ainda n\u00e3o tiver sido confirmado.<\/p>\n\n\n\n<p>Caso decida cancelar um envio depois <strong>deste j\u00e1 ter sido confirmado<\/strong>, n\u00e3o ter\u00e1 direito a ser reembolsado, uma vez que o pedido j\u00e1 foi enviado e processado pela transportadora respons\u00e1vel. Caso o destinat\u00e1rio se recuse a receber o objeto no momento da entrega, o mesmo poder\u00e1 ser devolvido ao remetente ou guardado no armaz\u00e9m da transportadora at\u00e9 que outra solu\u00e7\u00e3o adequada seja encontrada.<\/p>\n\n\n\n<p>Infelizmente n\u00e3o existe forma de receber compensa\u00e7\u00e3o por encomendas n\u00e3o entregues, mas \u00e9 sempre poss\u00edvel que o remetente aplique certos crit\u00e9rios para evitar que situa\u00e7\u00f5es deste g\u00e9nero se tornem frequentes, sobretudo quando se repetem com o mesmo destinat\u00e1rio.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-735dfa1c wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.eurosender.com\/pt\/seguimento-de-encomendas\" target=\"_blank\" rel=\"noreferrer noopener\">Saiba o estado do seu pedido<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"recusar-objeto-taxado\"><span style=\"color: #37383c;\">Posso recusar uma encomenda internacional que contenha um objeto taxado?<\/span><\/h3>\n\n\n\n<p>Embora muito raramente, podem ocorrer casos em que os destinat\u00e1rios recusem encomendas internacionais que cont\u00eam objetos taxados, aumentando muitas vezes a despesa do remetente. Situa\u00e7\u00f5es destas podem acontecer ao:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Receber um presente que ultrapasse o valor m\u00e1ximo aceite pela alf\u00e2ndega<\/strong>: neste caso poder\u00e1 aplicar-se o pagamento n\u00e3o s\u00f3 de IVA como tamb\u00e9m de taxas aduaneiras, o que leva muitas vezes os destinat\u00e1rios a recusarem receber o objeto.<\/li>\n\n\n\n<li><strong>Receber uma compra cujo objeto deve ser taxado \u00e0 entrada do pa\u00eds:<\/strong> poder\u00e1 aplicar-se o pagamento de IVA e taxas aduaneiras que, muitas das vezes n\u00e3o s\u00e3o tidas em conta pelos clientes\/destinat\u00e1rios no momento da compra.<\/li>\n<\/ol>\n\n\n\n<p>Em qualquer destes casos, o remetente \u00e9 geralmente notificado para que possa dar seguimento ao envio. Este poder\u00e1 ser devolvido ou mesmo destru\u00eddo caso o remetente na\u00f5 esteja disposto a pagar os custos da devolu\u00e7\u00e3o.<\/p>\n\n\n\n<p><strong>Ler mais sobre:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.eurosender.com\/pt\/desembaraco-alfandegario\" target=\"_blank\" rel=\"noreferrer noopener\">Taxas e regras alfandeg\u00e1rias<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.eurosender.com\/pt\/brexit\/novas-regras-alfandega\" target=\"_blank\" rel=\"noreferrer noopener\">Envios de Inglaterra ap\u00f3s o Brexit<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #37383c;\">Posso recusar um objeto que chegou danificado?<\/span><\/h3>\n\n\n\n<p>Apesar das transportadoras fazerem o seu m\u00e1ximo para oferecer um servi\u00e7o de transporte seguro e tranquilo, eventualmente acidentes podem acontecer e uma encomenda pode chegar <span style=\"text-decoration: underline;\"><a href=\"https:\/\/blog.eurosender.com\/pt-pt\/encomenda-danificada-o-que-fazer-para-prevenir\/\" target=\"_blank\" rel=\"noreferrer noopener\">danificada<\/a><\/span>. \u00c9 natural que o destinat\u00e1rio decida recusar a encomenda quando tal acontece. Em casos como este, poder\u00e1 enviar-nos um e-mail para <span style=\"text-decoration: underline;\"><a href=\"mailto:claims@eurosender.com\" target=\"_blank\" rel=\"noopener noreferrer\">claims@eurosender.com<\/a><\/span> e expor o ocorrido, anexando fotografias. Ap\u00f3s recebida a sua reclama\u00e7\u00e3o, a Eurosender dar\u00e1 in\u00edcio ao procedimento juntamente com a transportadora respons\u00e1vel.<\/p>\n\n\n\n<p>Tenha tamb\u00e9m em considera\u00e7\u00e3o que, ap\u00f3s confirmar os danos ou problemas no seu pacote, deve pedir ao estafeta para <strong>preencher um relat\u00f3rio de danos<\/strong>. O destinat\u00e1rio deve guardar a encomenda danificada na mesma condi\u00e7\u00e3o em que a recebeu. Se o volume mostrar sinais de danos tamb\u00e9m na embalagem, deve tirar fotografias ainda antes de a abrir. O mesmo deve ser feito se notar que falta algum item na sua encomenda.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"color: #37383c;\">Recebi um pacote que n\u00e3o era para mim, o que fazer?<\/span><\/h3>\n\n\n\n<p>Se algum dia chegar a casa e encontrar um pacote destinado a outra pessoa, o melhor que pode fazer \u00e9 contactar a transportadora e inform\u00e1-la de que recebeu um pacote que n\u00e3o era endere\u00e7ado para si. \u00c9 muito importante que n\u00e3o abra o volume. Algumas transportadoras consideram este ato uma prova de aceitamento do mesmo. Estas raras situa\u00e7\u00f5es devem ser resolvidas diretamente com os provedores de log\u00edstica o mais rapidamente poss\u00edvel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"objeto-recusado\"><span style=\"color: #37383c;\">O que fazem as transportadoras e os servi\u00e7os de correio com as encomendas recusadas?<\/span><\/h3>\n\n\n\n<p>Na maioria dos casos, uma encomenda recusada ser\u00e1 devolvida ao remetente. Obviamente que esta decis\u00e3o poder\u00e1 ainda depender da pol\u00edtica da transportadora bem como do acordo que tenha com o remetente. No caso de lojas online, a encomenda pode ficar v\u00e1rios dias em armaz\u00e9m para que o cliente final a possa levantar. Assim sendo, uma encomenda recusada pode mesmo vir a tornar-se numa encomenda entregue com sucesso!<\/p>\n\n\n<style>.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id29745_07b152-aa{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;overflow:clip;isolation:isolate;}.kb-row-layout-id29745_07b152-aa > 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.kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29745_5366e4-ce{position:relative;}@media all and (max-width: 1024px){.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29745_5366e4-ce\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29745_87510a-12 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29745_87510a-12\"><strong>Crie uma conta gratuitamente!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col,.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29745_d6ac68-c0{position:relative;}@media all and (max-width: 1024px){.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column 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class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29745_400b1f-05\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29745_ae86d6-11 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/pt\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Junte-se agora!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29708_badcf3-c1 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29708_badcf3-c1 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29708_badcf3-c1\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id29708_e80682-a1 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29708_e80682-a1 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29708_e80682-a1 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:514px;margin-left:auto;margin-right:auto;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29708_e80682-a1 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29708_e80682-a1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id29708_e80682-a1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29708_e80682-a1 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col,.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col{flex-direction:column;}.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29708_ddcc8d-2f{position:relative;}@media all and (max-width: 1024px){.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29708_ddcc8d-2f\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-text-align-center\" style=\"font-size:30px;line-height:1.5\">Sobre o autor<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column29708_334ae1-4d > .kt-inside-inner-col{display:flex;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column29708_334ae1-4d > .kt-inside-inner-col,.kadence-column29708_334ae1-4d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29708_334ae1-4d > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29708_334ae1-4d{position:relative;}@media all and (max-width: 1024px){.kadence-column29708_334ae1-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column29708_334ae1-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29708_334ae1-4d\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-avatar\"><img alt='Avatar de Marcel Nahtigal' src='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=96&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=192&#038;d=mm&#038;r=g 2x' class='avatar avatar-96 photo wp-block-avatar__image' height='96' width='96' \/><\/div><\/div><\/div>\n\n\n<style>.kadence-column29708_9aba97-bc > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-5xl, 10rem);padding-left:var(--global-kb-spacing-5xl, 10rem);}.kadence-column29708_9aba97-bc > .kt-inside-inner-col,.kadence-column29708_9aba97-bc > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29708_9aba97-bc > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29708_9aba97-bc > .kt-inside-inner-col{flex-direction:column;}.kadence-column29708_9aba97-bc > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29708_9aba97-bc > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29708_9aba97-bc{text-align:center;}.kadence-column29708_9aba97-bc{position:relative;}@media all and (max-width: 1024px){.kadence-column29708_9aba97-bc{text-align:center;}}@media all and (max-width: 1024px){.kadence-column29708_9aba97-bc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29708_9aba97-bc > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-lg, 3rem);padding-left:var(--global-kb-spacing-lg, 3rem);flex-direction:column;justify-content:center;}.kadence-column29708_9aba97-bc{text-align:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29708_9aba97-bc\"><div class=\"kt-inside-inner-col\">\n<p>Marcel Nahtigal \u00e9 o Diretor de Marketing da Eurosender, que combina criatividade com estrat\u00e9gias baseadas em dados para revolucionar a log\u00edstica.<\/p>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29708_f5e443-cc .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29708_f5e443-cc .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29708_f5e443-cc\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Resumo Veja tamb\u00e9m: Objeto dos correios recusado: o que fazer? Todos os servi\u00e7os de correio ou transportadora oferecem ao destinat\u00e1rio a op\u00e7\u00e3o de recusar o objeto, seja durante o envio ou a entrega. O destinat\u00e1rio pode decidir recusar a encomenda por diversas raz\u00f5es e, dependendo das circunst\u00e2ncias, poder\u00e1 ser aplicada uma taxa adicional ao remetente&#8230;.<\/p>\n","protected":false},"author":164,"featured_media":62153,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[7143,7149],"tags":[],"class_list":["post-20759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consigli","category-tips-pt"],"taxonomy_info":{"category":[{"value":7143,"label":"Consigli &amp; FAQ"},{"value":7149,"label":"Tips and FAQs PT"}]},"featured_image_src_large":["https:\/\/blog.eurosender.com\/wp-content\/uploads\/2022\/07\/encomenda-recusada.webp",900,600,false],"author_info":{"display_name":"Marcel Nahtigal","author_link":"https:\/\/blog.eurosender.com\/pt-pt\/author\/mnahtigal\/"},"comment_info":0,"category_info":[{"term_id":7143,"name":"Consigli &amp; FAQ","slug":"consigli","term_group":0,"term_taxonomy_id":7143,"taxonomy":"category","description":"","parent":0,"count":12,"filter":"raw","cat_ID":7143,"category_count":12,"category_description":"","cat_name":"Consigli &amp; FAQ","category_nicename":"consigli","category_parent":0},{"term_id":7149,"name":"Tips and FAQs PT","slug":"tips-pt","term_group":0,"term_taxonomy_id":7149,"taxonomy":"category","description":"","parent":0,"count":2,"filter":"raw","cat_ID":7149,"category_count":2,"category_description":"","cat_name":"Tips and FAQs PT","category_nicename":"tips-pt","category_parent":0}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/posts\/20759","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/users\/164"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=20759"}],"version-history":[{"count":1,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/posts\/20759\/revisions"}],"predecessor-version":[{"id":62166,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/posts\/20759\/revisions\/62166"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/media\/62153"}],"wp:attachment":[{"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=20759"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=20759"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=20759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}