{"id":20670,"date":"2020-02-28T11:00:11","date_gmt":"2020-02-28T10:00:11","guid":{"rendered":"https:\/\/wp-ultimate.com\/encomenda-nao-localizada\/"},"modified":"2025-03-31T13:08:16","modified_gmt":"2025-03-31T11:08:16","slug":"encomenda-nao-localizada","status":"publish","type":"post","link":"https:\/\/blog.eurosender.com\/pt-pt\/encomenda-nao-localizada\/","title":{"rendered":"N\u00e3o consigo localizar a minha encomenda. O que fazer?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\" style=\"font-size:32px\"><strong>Resumo<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se n\u00e3o consegue rastrear a sua encomenda, pode ser devido a atrasos na atualiza\u00e7\u00e3o do sistema ou porque a recolha ainda n\u00e3o foi efetuada.<\/li>\n\n\n\n<li>Certifique-se de que recebeu o n\u00famero de rastreamento correto e que o pedido foi confirmado.<\/li>\n\n\n\n<li>O n\u00famero de seguimento pode ser atribu\u00eddo, mas o sistema pode n\u00e3o atualizar imediatamente.<\/li>\n\n\n\n<li>Se o rastreamento ainda n\u00e3o funcionar, contate a transportadora para obter mais informa\u00e7\u00f5es atualizadas.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">O seu envio foi recolhido pela transportadora, mas o seu n\u00famero de seguimento n\u00e3o mostra resultados? H\u00e1 v\u00e1rios motivos que podem fazer com que a sua encomenda n\u00e3o consiga ser localizada.<\/p>\n\n\n<style>.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id29745_07b152-aa{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;overflow:clip;isolation:isolate;}.kb-row-layout-id29745_07b152-aa > .kt-row-layout-overlay{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;}.kb-row-layout-id29745_07b152-aa{box-shadow:0px 0px 14px 0px rgba(0, 0, 0, 0.2);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.kb-row-layout-id29745_07b152-aa > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id29745_07b152-aa{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 767px){.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29745_07b152-aa{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29745_07b152-aa alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29745_5366e4-ce > .kt-inside-inner-col,.kadence-column29745_5366e4-ce > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29745_5366e4-ce{position:relative;}@media all and (max-width: 1024px){.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29745_5366e4-ce\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29745_87510a-12 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29745_87510a-12\"><strong>Crie uma conta gratuitamente!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col,.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29745_d6ac68-c0{position:relative;}@media all and (max-width: 1024px){.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29745_d6ac68-c0\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns29745_400b1f-05{padding-top:0px;gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns29745_400b1f-05 .kt-button{font-weight:normal;font-style:normal;}.kt-btns29745_400b1f-05 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29745_400b1f-05\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29745_ae86d6-11 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/pt\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Junte-se agora!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Ferramentas de seguimento e n\u00fameros de rastreamento<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Atualmente, a maioria das transportadoras facultam aos seus clientes os instrumentos necess\u00e1rios para que possam seguir as suas encomendas ou envios online. Contudo, esta afirma\u00e7\u00e3o n\u00e3o \u00e9 aplic\u00e1vel a todos os tipos de servi\u00e7os log\u00edsticos. A informa\u00e7\u00e3o de rastreamento pode n\u00e3o estar dispon\u00edvel para alguns servi\u00e7os de transporte espec\u00edficos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Caso a transportadora com que espera receber ou enviar uma encomenda disponibilize um n\u00famero de seguimento com o qual possa rastrear o estado do seu envio, normalmente ir\u00e1 facultar este dado no dia anterior \u00e0 recolha do volume ou mesmo no pr\u00f3prio dia. No entanto, tenha em considera\u00e7\u00e3o que na maioria das vezes, o sistema de rastreamento ir\u00e1 disponibilizar a informa\u00e7\u00e3o apenas depois da recolha do envio. E, assim sendo, se a ferramenta de localiza\u00e7\u00e3o mostrar o n\u00famero de rastreamento inserido como inexistente, a causa pode ser simplesmente o facto de o volume ainda se encontrar consigo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Verifique o estado do seu pedido de envio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Apenas ap\u00f3s a confirma\u00e7\u00e3o do seu pedido, ser\u00e1 atribu\u00eddo um n\u00famero de rastreamento ao seu envio de acordo com a transportadora que ir\u00e1 efetuar o servi\u00e7o de transporte. Caso n\u00e3o tenha recebido um n\u00famero de localiza\u00e7\u00e3o, o motivo para tal pode dever-se ao facto de o seu pedido ainda n\u00e3o ter sido confirmado. Poder\u00e1, neste caso, contactar diretamente a transportadora e verificar situa\u00e7\u00e3o para evitar quaisquer atrasos. Caso tenha reservado o seu envio com a Eurosender, poder\u00e1 utilizar a nossa <a href=\"https:\/\/www.eurosender.com\/pt\/seguimento-e-transito\" target=\"_blank\" rel=\"noreferrer noopener\">f<span style=\"text-decoration: underline;\">erramenta de rastreamento<\/span><\/a> para seguir a sua encomenda.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tenho um n\u00famero de seguimento, mas ainda assim n\u00e3o consigo rastrear o meu volume<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Excluindo algumas transportadoras que poder\u00e3o pedir para que imprima a etiqueta de envio e que a afixe ao volume por si pr\u00f3prio, a maioria dos estafetas ir\u00e1 trazer a etiqueta de envio aquando da recolha e ir\u00e1 receber o n\u00famero de rastreamento diretamente por email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Embora n\u00e3o seja muito comum, este n\u00famero de rastreamento poder\u00e1 ser diferente do n\u00famero que ir\u00e1 constar na etiqueta de envio que o estafeta ir\u00e1 trazer. Desta forma, se estiver a tentar localizar a sua encomenda com um destes n\u00fameros de rastreamento e o mesmo for considerado inexistente ou incorreto, dever\u00e1 tentar utilizar o outro que ir\u00e1 provavelmente funcionar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">N\u00e3o consigo rastrear o meu volume &#8211; significa que o mesmo n\u00e3o foi enviado?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O estado da entrega da sua encomenda ou volume \u00e9 atualizada de cada vez que o seu volume \u00e9 lido nos armaz\u00e9ns das transportadoras. Caso o n\u00famero de seguimento n\u00e3o mostre resultados novos, poder\u00e1 verificar novamente mais tarde. Poder\u00e1 ter simplesmente acontecido que a sua encomenda ainda n\u00e3o tenha chegado ao novo local de armazenagem e recanaliza\u00e7\u00e3o.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">N\u00e3o consigo localizar a minha encomenda com a ferramenta de seguimento da transportadora<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Quando n\u00e3o consegue localizar a sua encomenda na p\u00e1gina da transportadora respons\u00e1vel, o melhor ser\u00e1 mesmo contactar a transportadora de forma a obter todas as informa\u00e7\u00f5es atualizadas. O sistema de rastreamento pode ainda n\u00e3o ter sido atualizado ou n\u00e3o estar em funcionamento no momento em que tentou localizar a sua encomenda ou envio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quando pesquisa um n\u00famero de rastreamento na ferramenta de localiza\u00e7\u00e3o de uma transportadora, podem ser apresentados v\u00e1rios estados. Se n\u00e3o tem a certeza acerca do significado de cada um, poder\u00e1 consultar a <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.eurosender.com\/pt\/seguimento-de-encomendas\" target=\"_blank\" rel=\"noreferrer noopener\">nossa p\u00e1gina<\/a><\/span> dedicada \u00e0 explica\u00e7\u00e3o dos diferentes \u201cEstados de envio\u201d ou entrar em contacto connosco.<\/p>\n\n\n<style>.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id29745_07b152-aa{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;overflow:clip;isolation:isolate;}.kb-row-layout-id29745_07b152-aa > .kt-row-layout-overlay{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;}.kb-row-layout-id29745_07b152-aa{box-shadow:0px 0px 14px 0px rgba(0, 0, 0, 0.2);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.kb-row-layout-id29745_07b152-aa > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id29745_07b152-aa{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 767px){.kb-row-layout-id29745_07b152-aa > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29745_07b152-aa{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29745_07b152-aa alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29745_5366e4-ce > .kt-inside-inner-col,.kadence-column29745_5366e4-ce > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29745_5366e4-ce > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29745_5366e4-ce{position:relative;}@media all and (max-width: 1024px){.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29745_5366e4-ce > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29745_5366e4-ce\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12, .wp-block-kadence-advancedheading.kt-adv-heading29745_87510a-12[data-kb-block=\"kb-adv-heading29745_87510a-12\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29745_87510a-12 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29745_87510a-12\"><strong>Crie uma conta gratuitamente!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col,.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29745_d6ac68-c0{position:relative;}@media all and (max-width: 1024px){.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29745_d6ac68-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29745_d6ac68-c0\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns29745_400b1f-05{padding-top:0px;gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns29745_400b1f-05 .kt-button{font-weight:normal;font-style:normal;}.kt-btns29745_400b1f-05 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29745_400b1f-05 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29745_400b1f-05\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29745_ae86d6-11.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29745_ae86d6-11 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/pt\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Junte-se agora!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29708_badcf3-c1 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29708_badcf3-c1 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29708_badcf3-c1\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id29708_e80682-a1 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29708_e80682-a1 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29708_e80682-a1 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:514px;margin-left:auto;margin-right:auto;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29708_e80682-a1 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29708_e80682-a1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id29708_e80682-a1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29708_e80682-a1 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col,.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col{flex-direction:column;}.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29708_ddcc8d-2f{position:relative;}@media all and (max-width: 1024px){.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29708_ddcc8d-2f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29708_ddcc8d-2f\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-size:30px;line-height:1.5\">Sobre o autor<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column29708_334ae1-4d > .kt-inside-inner-col{display:flex;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column29708_334ae1-4d > .kt-inside-inner-col,.kadence-column29708_334ae1-4d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29708_334ae1-4d > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29708_334ae1-4d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29708_334ae1-4d{position:relative;}@media all and (max-width: 1024px){.kadence-column29708_334ae1-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column29708_334ae1-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29708_334ae1-4d\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-avatar\"><img alt='Avatar de Marcel Nahtigal' src='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=96&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=192&#038;d=mm&#038;r=g 2x' class='avatar avatar-96 photo wp-block-avatar__image' height='96' width='96' \/><\/div><\/div><\/div>\n\n\n<style>.kadence-column29708_9aba97-bc > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-5xl, 10rem);padding-left:var(--global-kb-spacing-5xl, 10rem);}.kadence-column29708_9aba97-bc > .kt-inside-inner-col,.kadence-column29708_9aba97-bc > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29708_9aba97-bc > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29708_9aba97-bc > .kt-inside-inner-col{flex-direction:column;}.kadence-column29708_9aba97-bc > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29708_9aba97-bc > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29708_9aba97-bc{text-align:center;}.kadence-column29708_9aba97-bc{position:relative;}@media all and (max-width: 1024px){.kadence-column29708_9aba97-bc{text-align:center;}}@media all and (max-width: 1024px){.kadence-column29708_9aba97-bc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29708_9aba97-bc > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-lg, 3rem);padding-left:var(--global-kb-spacing-lg, 3rem);flex-direction:column;justify-content:center;}.kadence-column29708_9aba97-bc{text-align:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29708_9aba97-bc\"><div class=\"kt-inside-inner-col\">\n<p class=\"wp-block-paragraph\">Marcel Nahtigal \u00e9 o Diretor de Marketing da Eurosender, que combina criatividade com estrat\u00e9gias baseadas em dados para revolucionar a log\u00edstica.<\/p>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29708_f5e443-cc .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29708_f5e443-cc .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29708_f5e443-cc\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Resumo O seu envio foi recolhido pela transportadora, mas o seu n\u00famero de seguimento n\u00e3o mostra resultados? H\u00e1 v\u00e1rios motivos que podem fazer com que a sua encomenda n\u00e3o consiga ser localizada. Ferramentas de seguimento e n\u00fameros de rastreamento Atualmente, a maioria das transportadoras facultam aos seus clientes os instrumentos necess\u00e1rios para que possam seguir&#8230;<\/p>\n","protected":false},"author":164,"featured_media":18282,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[7517],"tags":[],"class_list":["post-20670","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guias"],"taxonomy_info":{"category":[{"value":7517,"label":"Guias"}]},"featured_image_src_large":["https:\/\/blog.eurosender.com\/wp-content\/uploads\/2024\/07\/lost-package-min-e1740481887614.jpg",711,450,false],"author_info":{"display_name":"Marcel Nahtigal","author_link":"https:\/\/blog.eurosender.com\/pt-pt\/author\/mnahtigal\/"},"comment_info":0,"category_info":[{"term_id":7517,"name":"Guias","slug":"guias","term_group":0,"term_taxonomy_id":7517,"taxonomy":"category","description":"","parent":0,"count":8,"filter":"raw","cat_ID":7517,"category_count":8,"category_description":"","cat_name":"Guias","category_nicename":"guias","category_parent":0}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/posts\/20670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/users\/164"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=20670"}],"version-history":[{"count":1,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/posts\/20670\/revisions"}],"predecessor-version":[{"id":61662,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/posts\/20670\/revisions\/61662"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/media\/18282"}],"wp:attachment":[{"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=20670"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=20670"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.eurosender.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=20670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}