{"id":20592,"date":"2023-02-15T12:23:00","date_gmt":"2023-02-15T11:23:00","guid":{"rendered":"https:\/\/wp-ultimate.com\/description-expedition\/"},"modified":"2025-04-03T10:23:39","modified_gmt":"2025-04-03T08:23:39","slug":"description-expedition","status":"publish","type":"post","link":"https:\/\/blog.eurosender.com\/fr\/description-expedition\/","title":{"rendered":"Description d\u2019exp\u00e9dition : Pourquoi est-ce essentiel ?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\" style=\"font-size:32px\"><strong>R\u00e9sum\u00e9<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Une description d&rsquo;exp\u00e9dition est essentielle pour localiser un colis en cas de probl\u00e8me, comme une \u00e9tiquette endommag\u00e9e.<\/li>\n\n\n\n<li>Elle inclut des d\u00e9tails sur le poids, les dimensions et le contenu du colis, aidant \u00e0 \u00e9viter des probl\u00e8mes pendant le transport.<\/li>\n\n\n\n<li>Fournir des informations pr\u00e9cises lors de la commande, y compris les adresses compl\u00e8tes et les notes sp\u00e9ciales, r\u00e9duit les risques de retard ou de perte.<\/li>\n\n\n\n<li>La description d&rsquo;exp\u00e9dition et l&rsquo;\u00e9tiquette sont li\u00e9es, avec les informations cl\u00e9s devant figurer sur l&rsquo;\u00e9tiquette pour assurer un suivi efficace.<\/li>\n<\/ul>\n\n\n<style>.kb-row-layout-id29733_6c31d2-ab > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29733_6c31d2-ab > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29733_6c31d2-ab > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 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.kt-inside-inner-col,.kadence-column29733_44d783-ee > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29733_44d783-ee > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29733_44d783-ee > .kt-inside-inner-col{flex-direction:column;}.kadence-column29733_44d783-ee > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29733_44d783-ee > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29733_44d783-ee{position:relative;}@media all and (max-width: 1024px){.kadence-column29733_44d783-ee > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29733_44d783-ee > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29733_44d783-ee\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df, .wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df[data-kb-block=\"kb-adv-heading29733_5bf2bd-df\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df[data-kb-block=\"kb-adv-heading29733_5bf2bd-df\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df, .wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df[data-kb-block=\"kb-adv-heading29733_5bf2bd-df\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29733_5bf2bd-df wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29733_5bf2bd-df\"><strong>Cr\u00e9ez un compte gratuitement !<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29733_b148bf-c6 > .kt-inside-inner-col,.kadence-column29733_b148bf-c6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29733_b148bf-c6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29733_b148bf-c6 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29733_b148bf-c6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29733_b148bf-c6 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29733_b148bf-c6{position:relative;}@media all and (max-width: 1024px){.kadence-column29733_b148bf-c6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29733_b148bf-c6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29733_b148bf-c6\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns29733_0b624e-9a{padding-top:0px;gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns29733_0b624e-9a .kt-button{font-weight:normal;font-style:normal;}.kt-btns29733_0b624e-9a .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29733_0b624e-9a\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29733_ad3377-6d kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/fr\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Rejoignez-nous!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Qu\u2019est-ce qu\u2019une description d\u2019exp\u00e9dition et pourquoi c\u2019est important ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Une description d&rsquo;exp\u00e9dition constitue des renseignements sur le colis. Elle est demand\u00e9e dans les rares cas o\u00f9 une entreprise de messagerie n\u2019arrive pas \u00e0 localiser votre colis en raison d&rsquo;une \u00e9tiquette tomb\u00e9e ou d&rsquo;une \u00e9tiquette illisible. Dans cet article, nous vous indiquons les renseignements que vous devez fournir au sujet de votre colis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La description d\u2019exp\u00e9dition contient des informations sur <strong>l&rsquo;adresse d&rsquo;enl\u00e8vement et de livraison<\/strong> ainsi que <strong>le nom de la personne \u00e0 contacter<\/strong>. Il est tr\u00e8s important pour Eurosender de conna\u00eetre les <strong>d\u00e9tails du colis<\/strong> (son poids, ses dimensions et son contenu) puisque ces informations nous permettent de trouver la solution la plus \u00e9conomique pour votre envoi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De plus, ce genre de d\u00e9tails permet d\u2019\u00e9viter des probl\u00e8mes pendant le transport. Par exemple lorsqu\u2019une soci\u00e9t\u00e9 de livraison doit ramasser un colis plus lourd qu\u2019initialement mentionn\u00e9, ces informations peuvent se montrer utiles.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e039533 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.eurosender.com\/fr\/order\/io\/details?service_type=individuals\" target=\"_blank\" rel=\"noreferrer noopener\">Envoyer un colis<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Quels renseignements dois-je donner en cas de probl\u00e8mes ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dans des cas extr\u00eames, le transporteur ne parvient plus \u00e0 localiser votre colis. La raison ? La perte de l&rsquo;\u00e9tiquette contenant le num\u00e9ro de suivi ou la d\u00e9chirure de cette m\u00eame \u00e9tiquette.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans certains cas, Eurosender sera pr\u00e9venu du probl\u00e8me par la soci\u00e9t\u00e9 de messagerie. Cependant, il est plus probable que l\u2019information provienne d\u2019un de nos clients. Ce dernier nous informe que <strong>le statut de son colis n&rsquo;a pas chang\u00e9 depuis 48 heures<\/strong>. De ce fait, nous contactons l\u2019entreprise de livraison et, dans la plupart des cas, il s\u2019agissait simplement d\u2019une erreur dans leur syst\u00e8me. Sans cons\u00e9quence, donc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans le cas contraire, dans le cas o\u00f9 l\u2019\u00e9tiquette a belle et bien \u00e9t\u00e9 endommag\u00e9e, nous demanderons au client de nous fournir quelques renseignements, afin de retrouver son colis :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Description du colis<\/strong> : la m\u00e9thode d\u2019emballage, les dimensions, le poids, la couleur. Est-ce qu\u2019il y a une quelconque marque ? Logo ? Quel type de ruban adh\u00e9sif a \u00e9t\u00e9 utilis\u00e9 ?<\/li>\n\n\n\n<li><strong>Le contenu du colis<\/strong> : Nous comprenons parfaitement que vous ne voulez pas d\u00e9voiler cette information. Mais r\u00e9fl\u00e9chissez-y \u00e0 deux fois et sachez que chaque d\u00e9tail compte. Parmi des milliers de colis diff\u00e9rents, ce type d\u2019information est de la plus grande utilit\u00e9.<\/li>\n\n\n\n<li><strong>La valeur du contenu.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois le colis trouv\u00e9, Eurosender re\u00e7oit les photos du colis qui seront, ensuite, envoy\u00e9es au client. Celui-ci n\u2019a alors plus qu\u2019\u00e0 affirmer, ou infirmer qu\u2019il s\u2019agit du bon colis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quels renseignements dois-je apporter au moment de passer la commande ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le meilleur moyen d\u2019\u00e9viter une situation similaire consiste \u00e0 donner les informations ad\u00e9quates au moment de passer la commande. Ces informations peuvent \u00eatre class\u00e9es en trois cat\u00e9gories :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Les d\u00e9tails de la livraison<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans cette section, vous devez mentionner le nombre de colis \u00e0 envoyer, leurs poids, et indiquer si la longueur du colis est sup\u00e9rieure ou inf\u00e9rieure \u00e0 1 m\u00e8tre. Ces informations sont aussi importantes pour savoir si votre livraison correspond \u00e0 une offre standard ou personnalis\u00e9e. Vous ne savez pas quelle offre est la plus adapt\u00e9e pour votre envoi ? Dans ce cas, d\u00e9couvrez-le en cliquant sur le boutton ci-dessous.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e039533 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.eurosender.com\/en\/shipment-dimensions\" target=\"_blank\" rel=\"noreferrer noopener\">D\u00e9couvrez l\u2019offre qui vous convient<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Les adresses<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une seule r\u00e8gle : ne remplissez pas ces informations dans la pr\u00e9cipitation. Sachez que <strong>des informations incompl\u00e8tes entrainent un retard ou une impossibilit\u00e9 de livraiso<\/strong>n. Pensez \u00e9galement \u00e0 ajouter le nom du contact ainsi que son num\u00e9ro de t\u00e9l\u00e9phone local.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans cette partie, vous pouvez aussi pr\u00e9ciser le num\u00e9ro du b\u00e2timent, le num\u00e9ro d\u2019\u00e9tage, sans oublier le digicode ou autre code d\u2019acc\u00e8s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>La section \u00ab Note sp\u00e9ciale \u00bb<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u2019il y a une phrase que vous devez retenir, c\u2019est celle-ci : la section \u00ab Note sp\u00e9ciale \u00bb n\u2019est pas visible pour le livreur. C\u2019est pourquoi toutes les informations importantes doivent d\u00e9j\u00e0 \u00eatre incluses au moment de mentionner les adresses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quelques conseils compl\u00e9mentaires:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Notez les adresses de collecte, et de livraison, sur le colis.<\/strong> Ce processus simple facilitera la recherche de votre carton si l&rsquo;\u00e9tiquette venait \u00e0 \u00eatre endommag\u00e9e.<\/li>\n\n\n\n<li><strong>Emballez vos affaires personnelles de fa\u00e7on appropri\u00e9e.<\/strong> Un emballage inad\u00e9quat emp\u00eache le fonctionnement de <a href=\"https:\/\/www.eurosender.com\/fr\/assurance-livraison\" target=\"_blank\" rel=\"noreferrer noopener\">l&rsquo;assurance.<\/a><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Est-ce que la description d\u2019exp\u00e9dition est identique \u00e0 l\u2019\u00e9tiquette ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les deux aspects sont li\u00e9s. Les informations les plus importantes de la description d\u2019exp\u00e9dition figurent sur l\u2019\u00e9tiquette. Cette \u00e9tiquette est \u00e9galement indispensable pour le courrier qui, en la scannant, vous transmet les \u00e9l\u00e9ments n\u00e9cessaires au<a href=\"https:\/\/www.eurosender.com\/fr\/suivi-colis\" target=\"_blank\" rel=\"noreferrer noopener\"> suivi de votre colis<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La plupart des soci\u00e9t\u00e9s de transport, travaillant avec Eurosender, fournissent l\u2019\u00e9tiquette. Dans le cas contraire, vous serez inform\u00e9s par email que vous devez l\u2019imprimer par vous-m\u00eame. Tout ce que vous avez \u00e0 faire est de remplir et de relire les d\u00e9tails de votre commande.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous avez des questions ? Des interrogations ? Notre service client reste disponible pour vous aider.<\/p>\n\n\n<style>.kb-row-layout-id29733_6c31d2-ab > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29733_6c31d2-ab > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29733_6c31d2-ab > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id29733_6c31d2-ab{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;overflow:clip;isolation:isolate;}.kb-row-layout-id29733_6c31d2-ab > 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767px){.kb-row-layout-id29733_6c31d2-ab > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29733_6c31d2-ab{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29733_6c31d2-ab alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29733_44d783-ee > .kt-inside-inner-col,.kadence-column29733_44d783-ee > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29733_44d783-ee > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29733_44d783-ee > .kt-inside-inner-col{flex-direction:column;}.kadence-column29733_44d783-ee > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29733_44d783-ee > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29733_44d783-ee{position:relative;}@media all and (max-width: 1024px){.kadence-column29733_44d783-ee > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29733_44d783-ee > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29733_44d783-ee\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df, .wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df[data-kb-block=\"kb-adv-heading29733_5bf2bd-df\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df[data-kb-block=\"kb-adv-heading29733_5bf2bd-df\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df, .wp-block-kadence-advancedheading.kt-adv-heading29733_5bf2bd-df[data-kb-block=\"kb-adv-heading29733_5bf2bd-df\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29733_5bf2bd-df wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29733_5bf2bd-df\"><strong>Cr\u00e9ez un compte gratuitement !<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29733_b148bf-c6 > .kt-inside-inner-col,.kadence-column29733_b148bf-c6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29733_b148bf-c6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29733_b148bf-c6 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29733_b148bf-c6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29733_b148bf-c6 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29733_b148bf-c6{position:relative;}@media all and (max-width: 1024px){.kadence-column29733_b148bf-c6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29733_b148bf-c6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29733_b148bf-c6\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns29733_0b624e-9a{padding-top:0px;gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns29733_0b624e-9a .kt-button{font-weight:normal;font-style:normal;}.kt-btns29733_0b624e-9a .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29733_0b624e-9a .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29733_0b624e-9a\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 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var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29733_ad3377-6d.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29733_ad3377-6d kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/fr\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Rejoignez-nous!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29698_3c006f-9a .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29698_3c006f-9a .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29698_3c006f-9a\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id29698_fdb7d6-b2 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29698_fdb7d6-b2 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29698_fdb7d6-b2 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:514px;margin-left:auto;margin-right:auto;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29698_fdb7d6-b2 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29698_fdb7d6-b2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id29698_fdb7d6-b2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29698_fdb7d6-b2 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29698_ea68c9-3f > .kt-inside-inner-col,.kadence-column29698_ea68c9-3f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29698_ea68c9-3f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29698_ea68c9-3f > .kt-inside-inner-col{flex-direction:column;}.kadence-column29698_ea68c9-3f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29698_ea68c9-3f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29698_ea68c9-3f{position:relative;}@media all and (max-width: 1024px){.kadence-column29698_ea68c9-3f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29698_ea68c9-3f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29698_ea68c9-3f\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-size:30px;line-height:1.5\">A propos de l&rsquo;auteur<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column29698_58a8a1-8a > .kt-inside-inner-col{display:flex;}.kadence-column29698_58a8a1-8a > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column29698_58a8a1-8a > .kt-inside-inner-col,.kadence-column29698_58a8a1-8a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29698_58a8a1-8a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29698_58a8a1-8a > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column29698_58a8a1-8a > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column29698_58a8a1-8a > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column29698_58a8a1-8a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29698_58a8a1-8a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29698_58a8a1-8a{position:relative;}@media all and (max-width: 1024px){.kadence-column29698_58a8a1-8a > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column29698_58a8a1-8a > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29698_58a8a1-8a\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-avatar\"><img alt='Avatar de Marcel Nahtigal' src='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=96&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=192&#038;d=mm&#038;r=g 2x' class='avatar avatar-96 photo wp-block-avatar__image' height='96' width='96' \/><\/div><\/div><\/div>\n\n\n<style>.kadence-column29698_61666f-89 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-5xl, 10rem);padding-left:var(--global-kb-spacing-5xl, 10rem);}.kadence-column29698_61666f-89 > .kt-inside-inner-col,.kadence-column29698_61666f-89 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29698_61666f-89 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29698_61666f-89 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29698_61666f-89 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29698_61666f-89 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29698_61666f-89{text-align:center;}.kadence-column29698_61666f-89{position:relative;}@media all and (max-width: 1024px){.kadence-column29698_61666f-89{text-align:center;}}@media all and (max-width: 1024px){.kadence-column29698_61666f-89 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29698_61666f-89 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-lg, 3rem);padding-left:var(--global-kb-spacing-lg, 3rem);flex-direction:column;justify-content:center;}.kadence-column29698_61666f-89{text-align:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29698_61666f-89\"><div class=\"kt-inside-inner-col\">\n<p class=\"wp-block-paragraph\">Marcel Nahtigal est responsable du marketing chez Eurosender, qui allie cr\u00e9ativit\u00e9 et strat\u00e9gies bas\u00e9es sur les donn\u00e9es pour r\u00e9volutionner la logistique.<\/p>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29698_25ce86-42 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29698_25ce86-42 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29698_25ce86-42\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>R\u00e9sum\u00e9 Qu\u2019est-ce qu\u2019une description d\u2019exp\u00e9dition et pourquoi c\u2019est important ? Une description d&rsquo;exp\u00e9dition constitue des renseignements sur le colis. Elle est demand\u00e9e dans les rares cas o\u00f9 une entreprise de messagerie n\u2019arrive pas \u00e0 localiser votre colis en raison d&rsquo;une \u00e9tiquette tomb\u00e9e ou d&rsquo;une \u00e9tiquette illisible. Dans cet article, nous vous indiquons les renseignements que&#8230;<\/p>\n","protected":false},"author":164,"featured_media":18920,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[7117],"tags":[5942],"class_list":["post-20592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides","tag-shipping"],"taxonomy_info":{"category":[{"value":7117,"label":"Guides"}],"post_tag":[{"value":5942,"label":"shipping"}]},"featured_image_src_large":["https:\/\/blog.eurosender.com\/wp-content\/uploads\/2024\/07\/Packages_BLOG.jpg",900,450,false],"author_info":{"display_name":"Marcel Nahtigal","author_link":"https:\/\/blog.eurosender.com\/fr\/author\/mnahtigal\/"},"comment_info":0,"category_info":[{"term_id":7117,"name":"Guides","slug":"guides","term_group":0,"term_taxonomy_id":7117,"taxonomy":"category","description":"","parent":0,"count":16,"filter":"raw","cat_ID":7117,"category_count":16,"category_description":"","cat_name":"Guides","category_nicename":"guides","category_parent":0}],"tag_info":[{"term_id":5942,"name":"shipping","slug":"shipping","term_group":0,"term_taxonomy_id":5942,"taxonomy":"post_tag","description":"","parent":0,"count":12,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/posts\/20592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/users\/164"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/comments?post=20592"}],"version-history":[{"count":2,"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/posts\/20592\/revisions"}],"predecessor-version":[{"id":62043,"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/posts\/20592\/revisions\/62043"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/media\/18920"}],"wp:attachment":[{"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/media?parent=20592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/categories?post=20592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.eurosender.com\/fr\/wp-json\/wp\/v2\/tags?post=20592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}