{"id":20958,"date":"2022-01-21T09:43:41","date_gmt":"2022-01-21T08:43:41","guid":{"rendered":"https:\/\/wp-ultimate.com\/como-reclamar-paquete-perdido\/"},"modified":"2025-02-25T08:47:22","modified_gmt":"2025-02-25T07:47:22","slug":"como-reclamar-paquete-perdido","status":"publish","type":"post","link":"https:\/\/blog.eurosender.com\/es\/como-reclamar-paquete-perdido\/","title":{"rendered":"C\u00f3mo Reclamar Un Paquete Perdido"},"content":{"rendered":"\n<p style=\"font-size:32px\"><strong>Resumen<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Solo puedes reclamar un paquete una vez que la empresa lo haya marcado oficialmente como perdido.<\/li>\n\n\n\n<li>Debes proporcionar detalles como el n\u00famero de seguimiento y una descripci\u00f3n completa del paquete.<\/li>\n\n\n\n<li>Las reclamaciones con Eurosender deben enviarse dentro de las 48 horas de recibir la notificaci\u00f3n de p\u00e9rdida.<\/li>\n\n\n\n<li>La empresa tiene hasta 30 d\u00edas h\u00e1biles para procesar la reclamaci\u00f3n.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p>Hemos preparado esta gu\u00eda con todo lo que necesitas saber para reclamar un paquete perdido. Sigue nuestras instrucciones y empieza el proceso con toda la informaci\u00f3n para asegurar que todo discurre de la mejor forma posible.\n<\/p>\n\n\n<style>.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id29731_ac2c73-37{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;overflow:clip;isolation:isolate;}.kb-row-layout-id29731_ac2c73-37 > 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767px){.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29731_ac2c73-37{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29731_ac2c73-37 alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29731_02cb31-69 > .kt-inside-inner-col,.kadence-column29731_02cb31-69 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29731_02cb31-69 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29731_02cb31-69 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29731_02cb31-69 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29731_02cb31-69 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29731_02cb31-69{position:relative;}@media all and (max-width: 1024px){.kadence-column29731_02cb31-69 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29731_02cb31-69 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29731_02cb31-69\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8, .wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8[data-kb-block=\"kb-adv-heading29731_cd8c9b-a8\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8[data-kb-block=\"kb-adv-heading29731_cd8c9b-a8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8, .wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8[data-kb-block=\"kb-adv-heading29731_cd8c9b-a8\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29731_cd8c9b-a8 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29731_cd8c9b-a8\"><strong>\u00a1Cree una cuenta gratis!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col,.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29731_9f4d3c-d4{position:relative;}@media all and (max-width: 1024px){.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column 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class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29731_285860-1d\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29731_c88717-70 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/es\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">\u00a1\u00danase ahora!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Descubre c\u00f3mo reclamar un paquete perdido<\/h2>\n\n\n\n<p>\nAunque es muy poco frecuente, es posible que un paquete sea marcado como perdido o extraviado por la empresa de mensajer\u00eda. Una vez que tu paquete se haya marcado como perdido podr\u00e1s empezar el proceso de reclamaci\u00f3n. Sigue nuestras instrucciones para reclamar un paquete perdido y solucionar tus problemas lo antes posible.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfCu\u00e1ndo puedo poner una reclamaci\u00f3n por paquete perdido?<\/h2>\n\n\n\n<p>\nSolo podr\u00e1s empezar con la reclamaci\u00f3n de un paquete perdido despu\u00e9s de que la empresa de mensajer\u00eda marque el paquete como <strong>\u201cperdido\u201d o \u201cextraviado\u201d<\/strong> de forma oficial. Tendr\u00e1s que asegurarte de que el paquete est\u00e1 perdido de verdad y no simplemente retrasado o retenido en aduanas. Para eso ponte en contacto con la empresa de mensajer\u00eda y aseg\u00farate de dar una descripci\u00f3n detallada del paquete.\nLa empresa de mensajer\u00eda investigar\u00e1 tu caso y <strong>buscar\u00e1 el paquete en sus instalaciones<\/strong> o en aduanas. Si no lo encuentran y deciden marcar tu paquete como perdido podr\u00e1s empezar con el proceso de reclamaci\u00f3n. <strong>Ten en cuenta que este proceso de b\u00fasqueda puede durar hasta 2 meses<\/strong>.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Proceso de reclamaci\u00f3n por paquete perdido<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Contacta con la empresa<\/strong>: Antes de empezar con el proceso para reclamar tu paquete perdido tendr\u00e1s que <strong>ponerte en contacto con la empresa de mensajer\u00eda<\/strong>. Si has reservado el env\u00edo con un buscador ponte en contacto con ellos y te indicar\u00e1n qu\u00e9 empresa de mensajer\u00eda se ha encargado de tu env\u00edo.<\/li>\n\n\n\n<li><strong>Describe tu paquete<\/strong>: La empresa de mensajer\u00eda te pedir\u00e1 que<strong> describas el paquete y su contenido de forma detallada<\/strong>. Indica las medidas, forma, m\u00e9todo de embalaje, peso y todos los detalles que puedas recordar de tu env\u00edo. Ten a mano en n\u00famero de seguimiento, la identificaci\u00f3n del env\u00edo y los detalles de la direcci\u00f3n, ya que la empresa de mensajer\u00eda los necesitar\u00e1 para buscar el paquete o paquete en sus instalaciones.<\/li>\n\n\n\n<li><strong>Espera la decisi\u00f3n:<\/strong> Una vez la empresa de mensajer\u00eda haya acabado con el proceso de b\u00fasqueda <strong>marcar\u00e1n el paquete como perdido<\/strong>. Solo entonces podr\u00e1s empezar con el proceso de reclamaci\u00f3n.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-735dfa1c wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.eurosender.com\/blog\/es\/causas-paquete-perdido\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo saber si mi paquete est\u00e1 perdido<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">C\u00f3mo reclamar un paquete perdido&nbsp;con&nbsp;Eurosender&nbsp;<\/h3>\n\n\n\n<p>Lo m\u00e1s importante que debes hacer para poner una reclamaci\u00f3n por paquete perdido con Eurosender es <strong>ponerte en contacto con nosotros en un plazo de 48h desde que recibas la notificaci\u00b4\u00f3n de paquete perdido<\/strong>. Una vez te hayas puesto en contacto con nosotros empezaremos con el proceso de reclamaci\u00f3n. Ten en cuenta que solo podr\u00e1s poner una reclamaci\u00f3n sobre el contenido del paquete. Una vez que no se puede encontrar en el sistema, recuperar un paquete perdido es muy dif\u00edcil. Para empezar con el proceso de reclamaci\u00f3n con nosotros tendr\u00e1s que <strong>enviar un correo a <\/strong><a href=\"mailto:claims@eurosender.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>claims@eurosender.com<\/strong><\/a><strong> en un plazo de 48h <\/strong>desde que la empresa de mensajer\u00eda marque el paquete como perdido. Te mandaremos un formulario que debes completar con toda la informaci\u00f3n necesaria. Adem\u00e1s, tendr\u00e1s que enviarnos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Una lista pormenorizada del contenido del paquete, con descripciones de todos los art\u00edculos y su valor.<\/li>\n\n\n\n<li>Facturas u otros documentos que prueben el valor de tus art\u00edculos<\/li>\n\n\n\n<li>Una descripci\u00f3n del paquete, el m\u00e9todo de embalaje y fotos del paquete antes de enviarlo.<\/li>\n\n\n\n<li>La prueba de recolecci\u00f3n o entrega del mensajero.<\/li>\n<\/ul>\n\n\n\n<p>\nNosotros nos encargaremos de preparar la reclamaci\u00f3n y enviarla a la empresa de mensajer\u00eda. Nos pondremos en contacto contigo por correo electr\u00f3nico si necesitamos m\u00e1s informaci\u00f3n.\nUna vez hayamos enviado tu reclamaci\u00f3n por paquete perdido a la empresa de mensajer\u00eda estos tendr\u00e1n un <strong>plazo de 30 d\u00edas h\u00e1biles<\/strong> para procesarla. Nos pondremos en contacto contigo tanto si la aceptan como si la rechazan. Si la empresa acepta la reclamaci\u00f3n calcular\u00e1n el monto de la reclamaci\u00f3n, que no se puede apelar ni negociar. En este caso nos pondremos en contacto contigo para que nos des los detalles bancarios para el pago.\n<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u00bfQu\u00e9 pasa si la empresa de mensajer\u00eda rechaza mi reclamaci\u00f3n?<\/h4>\n\n\n\n<p>\nSi la empresa de mensajer\u00eda decide rechazar la reclamaci\u00f3n nos pondremos en contacto con la decisi\u00f3n y las razones del rechazo. En este caso, el proceso de reclamaci\u00f3n se da por finalizado y cerrado.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfC\u00f3mo recuperar un paquete enviado por correo con una empresa de mensajer\u00eda?<\/h2>\n\n\n\n<p>\nSi quieres <strong>reclamar un paquete a Correos<\/strong>, <strong>SEUR<\/strong> o <strong>USPS<\/strong> ponte en contacto con la empresa de mensajer\u00eda en el menor tiempo posible. Cada empresa de mensajer\u00eda tiene un plazo espec\u00edfico en el que poner una reclamaci\u00f3n. Ten en cuenta que al enviar con Eurosender tus env\u00edos est\u00e1n protegidos con un seguro b\u00e1sico y cuentan con un n\u00famero de seguimiento, por lo que ser\u00e1 m\u00e1s dif\u00edcil que se pierdan y m\u00e1s f\u00e1cil reclamar.\nSi no has asegurado tu paquete al enviar con una empresa de mensajer\u00eda no podr\u00e1s poner una reclamaci\u00f3n por tu paquete perdido. Para reclamar un paquete a Correos, SEUR o cualquier otra empresa de paqueter\u00eda es posible que te pidan primero tendr\u00e1s que darle informaci\u00f3n relativa a tu pedido como:\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>El n\u00famero de pedido y de seguimiento, as\u00ed como el ticket original<\/li>\n\n\n\n<li>La fecha y la direcci\u00f3n en la que se hizo la recogida del paquete<\/li>\n\n\n\n<li>Una descripci\u00f3n detallada del paquete y su contenido, adem\u00e1s del embalaje<\/li>\n\n\n\n<li>Informaci\u00f3n sobre el m\u00e9todo de pago<\/li>\n\n\n\n<li>Facturas u otras pruebas del valor monetario de los contenidos del paquete<\/li>\n<\/ul>\n\n\n\n<p>Una vez hayas dado la informaci\u00f3n necesaria y hayas rellenado los documentos de la reclamaci\u00f3n la empresa de mensajer\u00eda empezar\u00e1 con el proceso de tramitaci\u00f3n de tu reclamaci\u00f3n. Si quieres m\u00e1s informaci\u00f3n sobre c\u00f3mo reclamar u<strong>n paquete perdido <\/strong>puedes ponerte en contacto con nuestro equipo de expertos por correo o por el chat. Si ya sabes que tu paquete est\u00e1 perdido y quieres empezar con el proceso escr\u00edbenos a <a href=\"mailto:claims@eurosender.com\" target=\"_blank\" rel=\"noreferrer noopener\"> claims@eurosender.com<\/a> con toda la informaci\u00f3n necesaria.<\/p>\n\n\n<style>.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 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has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29731_cd8c9b-a8\"><strong>\u00a1Cree una cuenta gratis!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col,.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29731_9f4d3c-d4{position:relative;}@media all and (max-width: 1024px){.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29731_9f4d3c-d4 > 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noopener\"><span class=\"kt-btn-inner-text\">\u00a1\u00danase ahora!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29700_d2a457-a8 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29700_d2a457-a8 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29700_d2a457-a8\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id29700_68b1ad-77 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29700_68b1ad-77 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29700_68b1ad-77 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:514px;margin-left:auto;margin-right:auto;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29700_68b1ad-77 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29700_68b1ad-77 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id29700_68b1ad-77 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29700_68b1ad-77 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29700_3cf376-89 > .kt-inside-inner-col,.kadence-column29700_3cf376-89 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29700_3cf376-89 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29700_3cf376-89 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29700_3cf376-89 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29700_3cf376-89 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29700_3cf376-89{position:relative;}@media all and (max-width: 1024px){.kadence-column29700_3cf376-89 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29700_3cf376-89 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29700_3cf376-89\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-text-align-center\" style=\"font-size:30px;line-height:1.5\">Sobre el autor<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column29700_598691-53 > .kt-inside-inner-col{display:flex;}.kadence-column29700_598691-53 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column29700_598691-53 > .kt-inside-inner-col,.kadence-column29700_598691-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29700_598691-53 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29700_598691-53 > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column29700_598691-53 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column29700_598691-53 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column29700_598691-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29700_598691-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29700_598691-53{position:relative;}@media all and (max-width: 1024px){.kadence-column29700_598691-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column29700_598691-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29700_598691-53\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-avatar\"><img alt='Avatar de Marcel Nahtigal' src='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=96&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=192&#038;d=mm&#038;r=g 2x' class='avatar avatar-96 photo wp-block-avatar__image' height='96' width='96' \/><\/div><\/div><\/div>\n\n\n<style>.kadence-column29700_38fba9-87 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-5xl, 10rem);padding-left:var(--global-kb-spacing-5xl, 10rem);}.kadence-column29700_38fba9-87 > .kt-inside-inner-col,.kadence-column29700_38fba9-87 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29700_38fba9-87 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29700_38fba9-87 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29700_38fba9-87 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29700_38fba9-87 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29700_38fba9-87{text-align:center;}.kadence-column29700_38fba9-87{position:relative;}@media all and (max-width: 1024px){.kadence-column29700_38fba9-87{text-align:center;}}@media all and (max-width: 1024px){.kadence-column29700_38fba9-87 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29700_38fba9-87 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-lg, 3rem);padding-left:var(--global-kb-spacing-lg, 3rem);flex-direction:column;justify-content:center;}.kadence-column29700_38fba9-87{text-align:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29700_38fba9-87\"><div class=\"kt-inside-inner-col\">\n<p>Marcel Nahtigal es el Director de Marketing de Eurosender, que combina creatividad con estrategias basadas en datos para revolucionar la log\u00edstica.<\/p>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29700_a225a0-df .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29700_a225a0-df .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29700_a225a0-df\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Descubre c\u00f3mo encontrar y reclamar tu paquete en caso de p\u00e9rdida   Pasos para poner una reclamaci\u00f3n por paquete perdido   Env\u00edos m\u00e1s seguros con Eurosender<\/p>\n","protected":false},"author":164,"featured_media":18118,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[1],"tags":[6149,6152,6155],"class_list":["post-20958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-como-reclamar-un-envio","tag-como-reclamar-un-paquete","tag-reclamar-un-paquete-perdido"],"taxonomy_info":{"category":[{"value":1,"label":"Uncategorized"}],"post_tag":[{"value":6149,"label":"como 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