{"id":20650,"date":"2019-09-25T08:31:11","date_gmt":"2019-09-25T06:31:11","guid":{"rendered":"https:\/\/wp-ultimate.com\/devolver-producto-comprado-internet\/"},"modified":"2025-02-25T09:06:13","modified_gmt":"2025-02-25T08:06:13","slug":"devolver-producto-comprado-internet","status":"publish","type":"post","link":"https:\/\/blog.eurosender.com\/es\/devolver-producto-comprado-internet\/","title":{"rendered":"\u00bfC\u00f3mo devolver un producto comprado por Internet?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\" style=\"font-size:32px\"><strong>Resumen<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Puedes devolver un producto comprado en l\u00ednea dentro de los 14 d\u00edas desde la entrega, seg\u00fan la normativa de la UE.<\/li>\n\n\n\n<li>Notifica al vendedor sobre la devoluci\u00f3n y sigue las instrucciones de la tienda para un reembolso exitoso.<\/li>\n\n\n\n<li>Empaca cuidadosamente el producto, preferiblemente en su embalaje original, para evitar deducciones en el reembolso.<\/li>\n\n\n\n<li>Guarda la prueba de env\u00edo y la factura, y usa un servicio de mensajer\u00eda con seguimiento para mayor seguridad.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00bfAlguna vez se ha encontrado en una situaci\u00f3n cuando esperaba delante de su puerta hasta que le entregaran su paquete? Parece que el d\u00eda pasa m\u00e1s lento, los relojes han dejado de funcionar &#8230; \u00a1y finalmente est\u00e1 aqu\u00ed!<\/p>\n\n\n<style>.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id29731_ac2c73-37{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;overflow:clip;isolation:isolate;}.kb-row-layout-id29731_ac2c73-37 > .kt-row-layout-overlay{border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:4px;border-bottom-left-radius:4px;}.kb-row-layout-id29731_ac2c73-37{box-shadow:0px 0px 14px 0px rgba(0, 0, 0, 0.2);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.kb-row-layout-id29731_ac2c73-37 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id29731_ac2c73-37{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 767px){.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29731_ac2c73-37{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29731_ac2c73-37 alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29731_02cb31-69 > .kt-inside-inner-col,.kadence-column29731_02cb31-69 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29731_02cb31-69 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29731_02cb31-69 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29731_02cb31-69 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29731_02cb31-69 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29731_02cb31-69{position:relative;}@media all and (max-width: 1024px){.kadence-column29731_02cb31-69 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29731_02cb31-69 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29731_02cb31-69\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8, .wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8[data-kb-block=\"kb-adv-heading29731_cd8c9b-a8\"]{padding-left:0px;font-size:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8[data-kb-block=\"kb-adv-heading29731_cd8c9b-a8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8, .wp-block-kadence-advancedheading.kt-adv-heading29731_cd8c9b-a8[data-kb-block=\"kb-adv-heading29731_cd8c9b-a8\"]{font-size:22px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading29731_cd8c9b-a8 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading29731_cd8c9b-a8\"><strong>\u00a1Cree una cuenta gratis!<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col,.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29731_9f4d3c-d4{position:relative;}@media all and (max-width: 1024px){.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29731_9f4d3c-d4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29731_9f4d3c-d4\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns29731_285860-1d{padding-top:0px;gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns29731_285860-1d .kt-button{font-weight:normal;font-style:normal;}.kt-btns29731_285860-1d .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns29731_285860-1d .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns29731_285860-1d .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29731_285860-1d .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns29731_285860-1d .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns29731_285860-1d .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns29731_285860-1d .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29731_285860-1d\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button{color:var(--global-palette1, #3182CE);border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:focus{color:var(--global-palette2, #2B6CB0);border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button{border-top:2px solid var(--global-palette1, #3182CE);border-right:2px solid var(--global-palette1, #3182CE);border-bottom:2px solid var(--global-palette1, #3182CE);border-left:2px solid var(--global-palette1, #3182CE);}.wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn29731_c88717-70.kb-button:focus{border-top-color:var(--global-palette2, #2B6CB0);border-top-style:solid;border-right-color:var(--global-palette2, #2B6CB0);border-right-style:solid;border-bottom-color:var(--global-palette2, #2B6CB0);border-bottom-style:solid;border-left-color:var(--global-palette2, #2B6CB0);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29731_c88717-70 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/www.eurosender.com\/es\/account\/register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">\u00a1\u00danase ahora!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Devolver un producto comprado por Internet, \u00bfes f\u00e1cil?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Por fin, su paquete esperado est\u00e1 en sus manos. Podr\u00eda ser que contenga <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.eurosender.com\/es\/empacar-enviar\/ropa\" target=\"_blank\" rel=\"noreferrer noopener\">ropa<\/a><\/span>, <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.eurosender.com\/es\/empacar-enviar\/productos-cosmeticos\" target=\"_blank\" rel=\"noreferrer noopener\">productos cosm\u00e9ticos<\/a><\/span>, su <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.eurosender.com\/es\/empacar-enviar\/vino\" target=\"_blank\" rel=\"noreferrer noopener\">vino<\/a><\/span> favorito, o incluso algunas <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.eurosender.com\/es\/empacar-envair\/piezas-coche\" target=\"_blank\" rel=\"noreferrer noopener\">piezas de coche<\/a><\/span>, \u00a1ya, est\u00e1 aqu\u00ed! Pero una vez que lo tenga, se da cuenta de que no es lo que ha pedido o el producto tiene defectos. \u00bfY ahora qu\u00e9?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Es posible que desee realizar devoluci\u00f3n de producto defectuoso a la tienda en l\u00ednea. \u00bfC\u00f3mo hacerlo? En caso de tiendas en l\u00ednea, generalmente, tienen una gu\u00eda detallada en sus sitios web. Sin embargo, seg\u00fan <span style=\"text-decoration: underline;\"><a href=\"https:\/\/europa.eu\/youreurope\/citizens\/consumers\/shopping\/guarantees-returns\/index_es.htm\" target=\"_blank\" rel=\"noreferrer noopener\">la normativa de la UE<\/a><\/span>, el consumidor tiene derecho a anular o devolver un producto comprado en Internet en el plazo de 14 d\u00edas desde el d\u00eda de la entrega, a menos que se haya acordado lo contrario con el vendedor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a1No se olvide de notificar al vendedor sobre este cambio!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Otra cosa a la que debe prestar atenci\u00f3n es el embalaje del paquete. Debe volver a embalar los productos con cuidado, ya que, si no lo hace, el vendedor tendr\u00e1 derecho a deducir su reembolso. Recomendamos utilizar la caja original en la que ha recibido los productos. Si se ha deshecho del paquete original, no se preocupe. En muchos casos es posible devolver un producto sin embalaje original. Estamos aqu\u00ed para ofrecerle algunos consejos de embalaje.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00bfCu\u00e1les son las exigencias a las devoluciones en l\u00ednea?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cuando realice la devoluci\u00f3n de producto defectuoso, necesita tener el sello original en la envoltura. Estas exenciones incluyen productos como CD, DVD, software, productos de higiene o cualquier producto con un sello que se\u00f1ale lo que el producto no ha sido utilizado antes de la compra.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00bfQu\u00e9 documentos debe tener para devolver un producto comprado por Internet?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Guarde la prueba del documento de env\u00edo que ha recibido, si quiere hacer una devoluci\u00f3n de producto defectuoso al vendedor. Otro documento que debe tener es la factura de la compra original. Verifique la tienda del vendedor para ver si tiene una lista de documentos adicionales que deben proporcionarse.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfRecibir\u00eda un reembolso por los productos comprados en una tienda en l\u00ednea?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cuando se trata de recibir productos defectuosos o da\u00f1ados que ha comprado en l\u00ednea, s\u00ed, recibir\u00e1 un reembolso. Pero si acaba de cambiar de opini\u00f3n sobre el pedido, deber\u00e1 ponerse en contacto con el vendedor para que acepte una devoluci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En la mayor\u00eda de los casos, debe pagar el costo de env\u00edo cuando desee devolver los productos. Esto no se aplica si ha acordado lo contrario con el vendedor.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Una vez que haya enviado los productos al vendedor, es posible que desee realizar un seguimiento del env\u00edo. \u00bfC\u00f3mo hacerlo?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se recomienda utilizar los servicios de mensajer\u00eda que ofrezca un seguimiento de paquetes. De tal modo, ser\u00e1 actualizado con informaci\u00f3n sobre el tr\u00e1nsito de su paquete y el proceso de obtener un reembolso por los bienes comprados por Internet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le recomendamos mantener contacto directo con el vendedor o la tienda si tiene dificultades con el rastreo del pedido en l\u00ednea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si hubiera reservado su env\u00edo a trav\u00e9s de una plataforma de log\u00edstica como Eurosender para hacer devoluci\u00f3n de producto defectuoso, entonces tendr\u00eda que enviar el paquete desde su casa. Eurosender ofrece acceso a los servicios de env\u00edo puerta a puerta para que no se preocupe por salir de su casa un d\u00eda lluvioso y enviarlo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si quiere cambiar o devolver un producto comprado por Internet al vendedor, le ayudaremos con mucho gusto y proporcionaremos la mejor oferta disponible a bajo coste.<\/p>\n\n\n<style>.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29731_ac2c73-37 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 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noopener\"><span class=\"kt-btn-inner-text\">\u00a1\u00danase ahora!<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29700_d2a457-a8 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29700_d2a457-a8 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29700_d2a457-a8\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kb-row-layout-id29700_68b1ad-77 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29700_68b1ad-77 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29700_68b1ad-77 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 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1rem);}.kadence-column29700_3cf376-89 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29700_3cf376-89 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29700_3cf376-89 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29700_3cf376-89{position:relative;}@media all and (max-width: 1024px){.kadence-column29700_3cf376-89 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29700_3cf376-89 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29700_3cf376-89\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-size:30px;line-height:1.5\">Sobre el autor<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column29700_598691-53 > .kt-inside-inner-col{display:flex;}.kadence-column29700_598691-53 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kadence-column29700_598691-53 > .kt-inside-inner-col,.kadence-column29700_598691-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29700_598691-53 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29700_598691-53 > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column29700_598691-53 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column29700_598691-53 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column29700_598691-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29700_598691-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29700_598691-53{position:relative;}@media all and (max-width: 1024px){.kadence-column29700_598691-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column29700_598691-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29700_598691-53\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-avatar\"><img alt='Avatar de Marcel Nahtigal' src='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=96&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/96e89882d533344e2e859a301672336369f15c1ea9af708e1b425c9ea21e51e9?s=192&#038;d=mm&#038;r=g 2x' class='avatar avatar-96 photo wp-block-avatar__image' height='96' width='96' \/><\/div><\/div><\/div>\n\n\n<style>.kadence-column29700_38fba9-87 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-5xl, 10rem);padding-left:var(--global-kb-spacing-5xl, 10rem);}.kadence-column29700_38fba9-87 > .kt-inside-inner-col,.kadence-column29700_38fba9-87 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29700_38fba9-87 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29700_38fba9-87 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29700_38fba9-87 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29700_38fba9-87 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29700_38fba9-87{text-align:center;}.kadence-column29700_38fba9-87{position:relative;}@media all and (max-width: 1024px){.kadence-column29700_38fba9-87{text-align:center;}}@media all and (max-width: 1024px){.kadence-column29700_38fba9-87 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column29700_38fba9-87 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-lg, 3rem);padding-left:var(--global-kb-spacing-lg, 3rem);flex-direction:column;justify-content:center;}.kadence-column29700_38fba9-87{text-align:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29700_38fba9-87\"><div class=\"kt-inside-inner-col\">\n<p class=\"wp-block-paragraph\">Marcel Nahtigal es el Director de Marketing de Eurosender, que combina creatividad con estrategias basadas en datos para revolucionar la log\u00edstica.<\/p>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-29700_a225a0-df .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-29700_a225a0-df .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-29700_a225a0-df\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Resumen \u00bfAlguna vez se ha encontrado en una situaci\u00f3n cuando esperaba delante de su puerta hasta que le entregaran su paquete? Parece que el d\u00eda pasa m\u00e1s lento, los relojes han dejado de funcionar &#8230; \u00a1y finalmente est\u00e1 aqu\u00ed! Devolver un producto comprado por Internet, \u00bfes f\u00e1cil? Por fin, su paquete esperado est\u00e1 en sus&#8230;<\/p>\n","protected":false},"author":164,"featured_media":19181,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[7145],"tags":[7621,7622,7623,5918],"class_list":["post-20650","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consejos","tag-devolucion-en-linea-es","tag-devolver-productos-es","tag-entrega-es","tag-productos-comprados-por-internet"],"taxonomy_info":{"category":[{"value":7145,"label":"Consejos &amp; FAQ"}],"post_tag":[{"value":7621,"label":"devoluci\u00f3n en l\u00ednea"},{"value":7622,"label":"devolver productos"},{"value":7623,"label":"entrega"},{"value":5918,"label":"productos comprados por Internet"}]},"featured_image_src_large":["https:\/\/blog.eurosender.com\/wp-content\/uploads\/2024\/07\/3-min-e1740470758800.jpg",688,450,false],"author_info":{"display_name":"Marcel Nahtigal","author_link":"https:\/\/blog.eurosender.com\/es\/author\/mnahtigal\/"},"comment_info":0,"category_info":[{"term_id":7145,"name":"Consejos &amp; FAQ","slug":"consejos","term_group":0,"term_taxonomy_id":7145,"taxonomy":"category","description":"","parent":0,"count":21,"filter":"raw","cat_ID":7145,"category_count":21,"category_description":"","cat_name":"Consejos &amp; FAQ","category_nicename":"consejos","category_parent":0}],"tag_info":[{"term_id":7621,"name":"devoluci\u00f3n en l\u00ednea","slug":"devolucion-en-linea-es","term_group":0,"term_taxonomy_id":7621,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":7622,"name":"devolver productos","slug":"devolver-productos-es","term_group":0,"term_taxonomy_id":7622,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":7623,"name":"entrega","slug":"entrega-es","term_group":0,"term_taxonomy_id":7623,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":5918,"name":"productos comprados por Internet","slug":"productos-comprados-por-internet","term_group":0,"term_taxonomy_id":5918,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/blog.eurosender.com\/es\/wp-json\/wp\/v2\/posts\/20650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.eurosender.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.eurosender.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/es\/wp-json\/wp\/v2\/users\/164"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/es\/wp-json\/wp\/v2\/comments?post=20650"}],"version-history":[{"count":0,"href":"https:\/\/blog.eurosender.com\/es\/wp-json\/wp\/v2\/posts\/20650\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.eurosender.com\/es\/wp-json\/wp\/v2\/media\/19181"}],"wp:attachment":[{"href":"https:\/\/blog.eurosender.com\/es\/wp-json\/wp\/v2\/media?parent=20650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.eurosender.com\/es\/wp-json\/wp\/v2\/categories?post=20650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.eurosender.com\/es\/wp-json\/wp\/v2\/tags?post=20650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}